Nobu Hotel Marrakech

Pleasant place , friendly staff , perfect location Convenient suits and spacious … We enjoyed staying there.. thanks for everyone

I stayed here for a weekend with my husband, and we planned to spend most of our time enjoying the spa and rooftop pool. We were provided two robes in the room, and housekeeping came only once during our three-day stay. Since there was a trolley outside our door, I helped myself to fresh towels and robes as needed, and the used ones were later collected as expected. We used the robes for multiple spa visits and exchanged them for dry ones each time, as nothing was ever explained about a specific process or requirement to return the original robes to the room. At checkout, the front desk manager accused us of taking robes. He claimed three were missing, so we went back to the room, took photos of all three, and showed him. Despite this, he insisted more were missing and pushed us to pay for additional robes. The manager was also extremely rude to my husband—using what felt like a mocking tone—and we both felt cornered into paying an extortionate amount for what appears to be a robe worth no more than £50. Being charged £250 per robe felt completely unreasonable. The whole situation left us shocked, embarrassed, and deeply disappointed. We strongly caution others and recommend sticking to reputable 5-star hotels. Nobu may be known for its food, but our experience with the hotel was far below expectations.

The whole experience at the Nobu Hotel has been fantastic. Everyone was really friendly and attentive. Nassima at breakfast was especially friendly and was really attentive. I would thoroughly recommend here and will 100 % return. Well done Nobu Hotel

We stayed in the Nobu Riad! It was simply amazing. Beautiful property. Mehdi and Yousef made sure we were safe and had everything we needed. We did a themed dinner at the Riad and we couldn't have been happier. Our rooms were fresh and refreshed every evening. The breakfast staff made the best morrocan omelets. If you are thinking about booking the Riad. Immediately Yes!

Really enjoyed my nobu stay experience even tho it was for a short trip! I would like to especially thank Samah who is the best concierge , very kind, helpful and attentive of every need. Would definitely come thanks to the impeccable service

Great rooftop restaurant and pool but the music is far too loud! Great food, attentive staff. Our room was the floor under the bar so quite noisy although music didn’t go on too late. Pool lovely and staff great in the day but not really necessary to have my sunbed thudding with the music when I was trying to chill out & read! Maybe it’s to keep the vibe younger but my teenager also thought it could be turned down a bit! Good stay, food good quality and our room was very spacious and clean.

Wonderful Stay at the Nobu My husband and I spent 5 days in Marrakech. This was our second visit and we decided to stay closer to the action and landed on the Nobu. It’s a very nice hotel and close to the airport and higher end restaurants, night life, the Medina and hotels. Plus, the hotel offers private car service to certain areas and you can pay for areas beyond the allocated perimeter: we paid to/from the hotel and to Agadir for the day and the price was competitive with other private car services. They have a nice fleet to choose from (Land Rover and Mercedes). Prior to our arrival, the lead concierge, Redouane, was extremely helpful in making birthday details and vehicle selection for our private transportation from the airport. Idriss, our driver, was absolutely amazing and extremely professional. He helped us throughout our stay and gave us a private tour of Agadir. The vibe at the Nobu is very hip and vibrant which matches my style. The rooftop bar and restaurant is a popular spot for visitors and locals. The downstairs restaurant bar was also beautiful. The entire staff was very accommodating and worked as one unit. The other Concierge, Jamal, was very helpful in making restaurant, hammam and other recommendations and took care of every reservation and details. The guys at the door, the restaurant staff, the bar staff, the breakfast crew, the pool staff, The rooftop DJ, Zack, the housekeeping staff and even the gentleman who played the guitar at breakfast were ALL amazing, attentive and professional. Special shout outs to: Redouan, Jamal, germe, Idriss, Aziz, Mohssim, Nassima, Abdel, Adman, Ibtissan, Nezha, Mohssine, Achraf, and so many others that I don’t have names for but truly appreciated. We”ll be back!

From the moment we arrived at Nobu Hotel Marrakesh, we received five-star service met with family-level care. This property checks every box — location, dining, wellness, safety, and above all, PEOPLE who make it unforgettable. ✅ Location Situated in the elegant Hivernage district, Nobu is ideally positioned within minutes of the Medina, YSL Museum, and Marrakesh’s best restaurants and boutiques. It offers the perfect balance of convenience and calm — a serene oasis just steps from the city’s heartbeat. ✅ Vibe & Dining The rooftop is nothing short of iconic — a sparkling pool encircling the deck, panoramic views, live music, and a modern yet soulful ambiance that captures Marrakesh’s magic. The cocktails were outstanding, the food consistently delicious, and the complimentary breakfast was a highlight each morning — freshly prepared by the chef and served with warmth by the wonderful breakfast team. ✅ Wellness & Safety Nobu’s approach to guest comfort and safety is unmatched. The drivers, Yassine and Abraham, were professional, prompt, and protective — always right outside every restaurant or event, ensuring we never waited or felt unsafe. When I wasn’t feeling my best, Imane (Guest Relations) called on her day off to have the chef prepare homemade Moroccan chicken soup, a gesture that truly touched my heart. ✅ The People — The Heart of Nobu This hotel’s magic lies in its people, who bring genuine care and grace to every detail: • Mr. Álvaro (General Manager) – Warm, visible, and deeply involved. He leads an exceptional team with compassion and made sure I could extend my stay to fully recover, ensuring I was comfortable and accommodated without stress. • Mr. Bijjii (Chief Concierge) – Professional and polished, guiding a concierge team known for flawless coordination and courtesy. • Jamal (Concierge) – The true MVP of my stay. He treated me like a VIP, personally managing every detail — dinner reservations, private drivers, and curated excursions — making sure I experienced all the beauty Marrakesh has to offer safely and seamlessly. • Imane (Guest Relations) – Thoughtful, attentive, and empathetic. Her pre-arrival communication, birthday welcome, and continued follow-ups made me feel genuinely cared for. • Hassan (Hotel Manager) – Always kind, proactive, and quick to make things happen behind the scenes. His responsiveness and professionalism elevated every interaction. • Nazar, Nassima, and Hoda (Lobby Bar & Breakfast Team) – The heart and soul of the mornings. They prepared custom teas and ginger-lemon drinks, checked on me daily before I even came downstairs, and filled every day with kindness and laughter. Their attentiveness turned routine service into heartfelt care. • Yassine and Abraham (Drivers) – Exceptional professionals who made every ride feel safe, efficient, and comfortable, even handling late-night pharmacy runs with patience and grace. • Housekeeping Team – For their twice-daily service, immaculate attention to detail, and quiet efficiency that made our suite feel like home. Each of these individuals represents what true hospitality looks like — not just polished service, but personal connection. ✅ Value Having visited 30 countries, I can confidently say that Nobu Marrakesh delivers the best service I’ve ever experienced. The combination of world-class hospitality, outstanding food, luxurious amenities, and heartfelt human touch makes it unbeatable. Between the complimentary chauffeured rides, beautifully prepared meals, and a team that genuinely cares, it’s the best of both worlds — luxury and warmth in perfect harmony. 💫 Final Thoughts There’s truly no place like Nobu Marrakesh. It’s not just a five-star property — it’s a place where you’re treated like family, where every detail is handled with intention, and where you leave not only refreshed but remembered. I can’t wait to return to this remarkable team that defines what hospitality from the heart truly means. ❤️ Mrs. Anshè

The hotel had a great atmosphere and lovely design. The rooms were luxurious, clean and comfortable, and the rooftop bar is fabulous. Most of staff were very friendly and helpful, especially the breakfast staff, who were excellent. Motassium was particularly kind and attentive, he even memorised our coffee order! We had only two small criticisms: one, the noise level. It was very noisy until around 12am on Thursday, Friday and Saturday. We were out until fairly late so didn’t mind, but if you’re looking for a quiet hotel, this isn’t the one for you! Secondly, some of the service wasn’t as attentive as you’d expect from a 5 star hotel. Although overall it was great value for money, some of the guest experiences (eg check in and concierge), could be better.

I use Hilton Hotels at least 89 times per year and Nobu Marrakesh is one of the very best Hilton hotels I have ever visited. I stayed at Nobu for 5 nights and the layout, design, hygiene all top marks. The staff were absolutely amazing with special mentions to the Concierge Jamal for handling our massive list of demands and the two cleaning ladies Halima and nouhaila for taking the extra effort for preparing our room in celebration of my 20th anniversary (Thank you). The check-in and out was seemless. The restaurant staff were superb and very attentive and the food on offer was top-notch quality. The Pool staff were 100% dedicated to your comfort and keeping you hydrated, fed and comfortable. Well done Nobu Hotel. You really do top the higher end of the league table. Thank you