Palais Faraj Suites & Spa

La habitación era preciosa, cómoda, no le faltaba detalle. El servicio excepcional, nos hicieron upgrade de la habitación, late check-out, pedimos la cena en la habitación, servicio rápido y comida muy buena. El desayuno hecho al momento en un comedor con vistas a la ciudad.

Nada, todo perfecto.

The moment we entered the hotel and were welcomed by Medina the receptionist we felt enchanted. She could not have been more charming, professional, helpful and polite and she sets a tone of superlative quality for the hotel.

Un mondo dei sogni, ma reale. Sono stata al Palais da sola ed ho usufruito di tanti servizi: ristorazione, trasporto e spa. Tutto eccellente. Le camere sono stupende, gli spazi comuni incantevoli, inclusa la piscina. Ottimo il rapporto qualità prezzo ed eccellente anche la posizione perché permette di godere della vista della Medina dall’alto e di raggiungerla a piedi in poco tempo.

Dover andare via!

We arrived late at night and were welcomed warmly by Haitiam at the front desk He was kind professional and very helpful the hotel is clean quiet and comfortable perfect after a long trip. Great service and great staff even at night 👍

We had a wonderful stay at Palais Faraj Suites & Spa. The service was impeccable from the moment we arrived, with professional and attentive staff throughout. I would especially like to thank Madiha at the front desk for her exceptional service. She was always kind, professional, and attentive to every detail, making our experience even more enjoyable. The hotel’s restaurant was also a highlight — offering refined cuisine, excellent service, and a breathtaking view that made every meal memorable. I highly recommend this hotel for its outstanding service, elegant setting, and overall exceptional experience.

We had a truly unforgettable stay at Palais Faraj! From the moment we arrived, Madiha and Oumnia gave us the warmest welcome. Their kindness and professionalism stood out. they were always available, attentive, and very helpful with anything we needed, even until the day we checked out. Our room was absolutely beautiful . spacious, clean, and full of charm, with a stunning view over the Medina. Every detail was thoughtfully prepared, making our stay extra comfortable. The restaurant was also a highlight. The food was delicious and beautifully presented, and the service was impeccable. We especially enjoyed the Moroccan dishes . full of flavor and prepared with care. Thank you again to the entire team, especially Madiha and Oumnia, for making our experience so special. We’ll definitely be coming back and highly recommend Palais Faraj to anyone visiting Fez

Stunning property right outside the Medina. It looks and feels like an old castle. We stayed in the Ambassador Suite which had a living room, two bedrooms and 2.5 bathrooms. The pool area is very clean and the water temperature was just right. Their food is top-notch. Highly recommend if you are visiting Fes.

We were excited to try this as was highly recommended. Upon check in, was shown several rooms. The room set up is awkwardly configured. Small tv only in living room and not in bedroom. No service by pool. Had to call if we needed anything. Spa was under renovation and wasn’t told this before we booked. Breakfast was decent but fruit wasn’t replaced. Service was fair. Beware that they do allow smoking inside the bar area. They were good with booking restaurants and getting us a guide and driver for the day. We wouldn’t stay here again as it isn’t luxury.

GORGEOUS property, excellent service, fantastic restaurant, and great cocktails with a stunning view of the Medina. We were very well taken care of by Brahim and Madiha. Don't hesitate to book the Palais Faraj - you will not be disappointed!

This hotel looks real nice but appearances aren't everything. The room didn't have any heat - 53 degrees in the room with one duvet and tile floors. When we contacted the front desk at 4:30am on our first night, they came up and agreed the heat didn't work. They didn't offer anything to get us warm - they were going to let housekeeping know at 9am, which didn't help. The heat wasn't fixed an that evening I went to the front desk - they offered a space heater, which we got. Bottled water was supposed to be supplied but they said that only the water in the room when we arrived was all that was free. Plumbing isn't very good. A large window between the bathroom and bedroom woke up someone sleeping if the other person got up to use the bathroom. This is not a 5 or 4 star hotel.