The Perch Resort

Nice place

A very average cabins. Survived for a night and rushed out in the morning. The area around the cabins should be cleaned well.

The cabin decir and proximity to the park .

The cabin was decent, comfy bed, clean towels, toiletries, hairdryer, fridge, it had served its purpose for one night. The heater in our cabin is not strong enough to warm the whole place, we put on extra layers and it worked. The parking spot first come, first served, no lines, you just kinda have to make your own parking. However, I had a disappointing experience with the customer service provided by Leslie on the phone at around 8pm. When I called the front desk to confirm their hours, Leslie informed me they were open until 9 PM. So, I mentioned we would be arriving later than that, and while she provided instructions, the call quality became poor for a bit and I couldn't hear her clearly. So, I politely asked her if she could repeat half of the information, but she responded with noticeable irritation and raised her voice. When I followed up with a question about the location of the keys, her frustration was evident, and she almost yelled. This level of rudeness is unacceptable and reflects badly on the hotel's customer service.

Late check-in with no one to check me in. Just found keys left on the office door. No map to help locate my unit.

Good proximity to Denali NP. The nearby restaurant and cafe next door are great.

Cabin wasn’t the cleanest, toilet wasn’t cleaned and shower curtain was quite old with lots of mildew on the bottom. Bed/mattress was old too and pretty saggy in the middle. The restaurant with a deck was advertised in the listing, but apparently isn’t available to guests unless they host an event there.

We liked the location—it’s in the woods, near the river, and just 20 minutes from the entrance to Denali Park.

We checked in at 10 p.m. and had some trouble finding the administration building to get our keys since there weren’t enough signs. Inside, everything was a bit dusty, and we would have appreciated a more thorough cleaning.