ibis budget Paris Porte de Pantin

Our flight was late so we got to the hotel later then planned. The children were tired and hungry. We wanted to get checked in ASAP so we could go get something to eat. We we're moved around to 3 different rooms. The first room we were given didn't have enough beds so they moved us to 2 more rooms that also had that many beds. The experience took nearly 2 hours. By the time we got out to find food it was past 11 and nowhere was open the children had a complimentary bowl of peanuts from a near by bar. The staff we're very unfriendly and couldn't manage a smile between them. The pillows were awful. Every night just after 10 upstairs above us would start the banging. Slamming of doors, running up and down the halls. The breakfast wasn't what was advertised on the website I checked the picture thinking did I make a mistake. The first room we slept in smelt like sewage. Just wow

Propre

J’ai pris un late check out, le personnel depuis 9h ont commencé à toquer et entrouvrir la porte, tous les 30 min en m’empêchant de dormir..

Proximidade dos transportes

Infiltrações cheiro a esgotos na casa de banho

Car parking opportunity

Although the temperature outside was over 30 degrees, the air conditioner was out of order. My demand of changing the room was denied and during my 3 nights stay, the issue with the cooling system was not solved. Also, during the last night, we had to wake up with loud sirens coming from the mistakenly activated fire alarm both at 05:00 AM and 08:30 AM. I decided to leave the facility one day earlier than planned and asked refund of the day I cancel to stay and they just asked me to raise my claim via e-mail although I had paid cash in advance in the facility.

Endroit calme pour Paris Guichet ouvert 24/24

Chambre un peu sale Problème d'accès récurent (code de porte qui ne fonctionne pas)

O hotel parecia ter passado por reforma, estava tudo novo, roupa de cama e banho limpas, banheiro limpo

Las instalaciones son correctas. El personal correcto y la habitación razonablmente limpia.

Hemos tenido un problema que entiendo es puntual, pero ha hecho que no hayamos dormido en toda la noche. Saltó la alarma de incendios 3 veces!!! En mitad de la noche todos a la calle y no había pasado nada, ni siquiera nos dieron algo de informacion, pidieron disculpas o tuvieron algún gesto comercial como devolver el dinero de esa noche, pero el caso es que la alarma, que era atronadora sonó varias veces para hacer imposible dormir en toda la noche.