The Kanjeng Suites Sanur

Pretty close to the beach and village facilities ( shops, restos...)

Everything is old or used, needs a serious refurbishing. Only 40% was occupied, when it is full it must really feel cramped. All appliances work soso only. No good internet, no working tv channels. But it is cheap.

The room was clean and comfortable, the staff were very friendly and helpful. The swimming pool was clean and refreshing. Just a short walk to the main street, and many interesting places to explore.

The room was spacious, clean and quiet, although I was a little apprehensive at first. I stayed on the 1st floor overlooking the pool. It was only a 10 mins walk to the beach.

The room is so big and very nice

The pool is awesome, just a few steps directly from your room, the room is spacious, clean and the staff is very friendly, the hotel is close to the beach

The Shower was not usable. And the Mirror was blind.

Notging

This is the most disgusting hotel. After i paid for the room (yes, i shdve asked to see it first), i was horrified by condom packaging on the floor in the corridors, shocking stains on the furniture, the bed was so uncomfortable, the AC did not work, the balcony door did not open. I saw 3 rooms all just as bad after this and decided not to stay. The hotel refused me a refund (i paid them directly) so i left infuriated and horrified that photos and reality are far from the same wavelength.

large rooms authentic Indonesian residence, limited English spoken, nothing quite worked properly, but still nice !

Room facilities eg aircon, hot water, tv all need some attention lack if senior staff available to address issues

Location was good, but the experience is not worthy at all.

Once you arrive, you can see that everything is just DIRTY. At the reception, the pillows of the sofas were dirty. The bedroom was dirty: the floor was dirty and there were ants. The pillow had humidity marks and the bed had several yellowish marks. The towel just smell bad (humidity). Added some photos as reference. The swimming pool is just not in conditions to be used and there is no restaurant. To my impresion, It could be a really nice place, but the management, which seems a group of friends, do not know or do not care about managing a hotel. Barely speaks English and the communication is a nightmare. Wish you can change the current situation, as the man in charged seemed someone that actually cared about the place, but just he does not have the experience or people with a certain experience working for him. I booked for two nights, but I spend the first one sleeping in the sofa, then Booking in another place nearby.

really dirty