Dolphin Beach Bali

Could be better

More varieties

Mr Made toni, he’s a great helpful guy, I really wish him to be in a better place than this hotel

Our experience was nothing short of a nightmare, I feel compelled to share the details of this ordeal, which left us feeling unsafe and utterly dissatisfied with the services provided. To begin with, the manager of the dolphin beach Bali apartments booked for us a dolphins watching tour as we were staying there for few nights, which was priced at 500k IDR for both of us. We were instructed to be at the reception by 6 am. However, upon arrival, we encountered a man who directed us to the boat number 89. Once on board, the captain immediately tried to convince us to book a private trip, It was perplexing that he insisted on a private trip when we were the only two participants present. During the snorkeling excursion, I unfortunately lost my snorkel. The captain of the boat immediately demanded that I have to pay 1 million rupiah or be left stranded in the middle of the sea. Feeling coerced, I reluctantly agreed to pay upon our return to shore. This incident alone was distressing, but what followed was even more alarming. After a heated argument, the captain threatened physical violence and claimed that he could do to me whatever he pleased as it was his country. I promptly reported this incident to the hotel, expecting a swift and appropriate response. However, to my dismay, the hotel staff showed no concern or willingness to address the situation. Instead, they sent an individual named Rocky, who falsely represented himself as the leader of the boat's organisation, to handle the matter. At night, we noticed that Rocky was wearing the hotel’s security uniform. This raised suspicions about the hotel's involvement and the true nature of his role. Seeking clarification, I approached other boat captains on the beach the next day and discovered that Rocky was merely an alcoholic security personnel with no authority over the private boat operations. This revelation only deepened our sense of unease and insecurity.

The staff was really nice and helpful.

The hotel was too far from the center.

I like the rooms and the kind people from the hotel special Tonnie.

The staff were nice. The space was large

There were RATS. Rats are my food and kept me up at night. Holes all over the place. NO HOT WATER so only cold showers. The drains smelt so bad after showering. Everything was old and falling apart. Holes in The curtains and doors.

The hotel is more like private apartments. Our suite was an apartment with full kitchen and big fridge, bathtub and terrace over looking the beautiful beach. The staff were very kind and so lovely.

They need to be aware of garbage on the beach and on the side of the hotel as it makes the place look dirty. Someone needs to pickup and clean up. Not sit and chat and smoke cigarettes all day. I ordered tea and it came in a tiny cup instead of a pot. annoying… The restaurant insisted on using single-use plastic straws which go directly into the sea. I spoke to management about if but they didn't care and continued using plastic straws. Why must they use straws in the first place? We don't need them. Otherwise, biodegradable ones if you must. They didn't serve napkins with the food and I kept having to get up and ask for a napkin. There was animal poo on the grass in the morning that none of the staff bothered to pick up even though all the hotel guests were downstairs stepping over it. There were empty liqueur bottle strewn in the parking lot for the two days I was staying there tthat should have been put away for recycle.

Location on the beach front The staff were amazing, friendly and very helpful Would recommend to anyone wanting to stay here

Nothing