Howard Johnson by Wyndham Lubbock TX

Property could use some updating. Staff was not very friendly. Worst oart was the b ed was hard as a rock. Pillows had to be at least 10 years old. They were flat and lumpy. Like something you would find in your great aunts soare bedroom.

Great

Great rooms great managers

The bed sheet was torn the pillow case was so worn out it was thin and can see the pillow. The shower had some hair in it and the room had a weird smell to it. The elevator smelled like it was cleaned with a dirty mop or rag. The curtains and holes in them.

Motel shows it's age a bit, but is nice and clean, everything worked, was comfortable. Price is good. Manager capable and Very thoughtful. This is my 2nd stay this year.

The staff was friendly and the room was clean. But the Wifi didn’t work and there were crack hrads roaming the parking lot.

Fair value Belfast offering was limited King Room was clean

I booked a stay at this hotel and canceled like 5 minutes after I booked it when I arrived. This was due to me booking online and not knowing the condition of the hotel, until I got there. The room condition was bad and it smelled like pure smoke. The manager on duty told me that he would give me a full refund and assured me that would be no problem. Well, he lied and decided to keep almost a $150.00 and refused to give it back. I will never book a room here again, and I will notify other people as well not to. Bad customer service! Do not lie to your customers. A bad experience!

The staff was amazing