Howard Johnson by Wyndham Lubbock TX

It is in a convenient place. Needs repairs

It was not a very pleasant stay

The bed , pillows and covers were not good . Very uncomfortable, stains on blankets . I typically don’t mind hotel pillows so I did not bring my own this time & I regretted that . I have no clue how to even describe the pillows that were on the bed , other than they don’t belong. We looked at breakfast but did not eat anything, not a lot of options and not very appealing.

A handicap room should have low beds and shower chair without asking room looked different in pictures and as far as I’m concerned any motel that charges a extra deposit is not worth staying if that would have been mentioned up front I would have picked a different place

Nothing.

Hello! I am actually wanting to file a complaint with this property. I was feeling extremely sick during my stay, and didn’t know it could be mild. I ended up bringing my own top sheet, blankets, and pillows because I thought I was allergic to the laundry detergent used on the original bedsheets. As I was fixing the bed, I realized the headboard had mold under it. Also on the ceiling. I’ve been feeling extremely sick because there was mold right next to my head. I ended up going to urgent care and they gave me medication. I spoke to booking.com and the manager Nayna Patel who refused to issue me a refund. I went ahead and contacted the attorney general, Texas department of health, and reported this location to the city. I’m wanting a full refund so that I can stay somewhere else that is safe. Furthermore I am wanting to take legal action, as Nayna Patel, the lady at the front desk has accused me of lying and has failed to provide a safe environment. Attached are the photos of mold and my urgent care visit.

great, cheap and comfy

Awful