The Pines Hotel

Lovely sea view from the lounge area.

The welcome was disgusting. Jason was very argumentative and difficult. He also talked about me to another member of staff where I could hear him. I spent half the time I spent in the hotel crying from his abusive behaviours. I reported him to the manager who said he would have a word with him.

Great Location up on the cliff with fantastic view for morning coffee, Friendly Staff with a good Breakfast selection.

Quiet location.Good Parking Polite friendly and helpful staff Decor Garden area overlooking beach Choice of cooked breakfast from the kitchen Wide choice for evening meals Groundfloor rooms

Not a fan of the hot buffet breakfast Small ensuite in a large room

Very helpful staff. Lovely view. Very good breakfast. A excellent large choice.

The cost. Just for accommodation and breakfast for two nights. Was very expensive

Zimmer sind schön, Lage an der Küste mit Zugang zum Strand, gepflegt. Parkplätze vorhanden.

Abends wie ausgestorben, Bar bietet nicht viel

The hotel bungalow was finished to a high spec throughout and very comfortable. Unexpected complimentary cake,wine and chocolate made the welcome extremely warm. The manager came over immediately when it was necessary to adjust the heating and nothing was too much trouble. The staff were very friendly and professional and attended to every detail. The bungalow was spacious, comfortable and inviting. The kitchen was well stocked with various teas and coffees. There was more than enough provision by way of fridge and fridge freezer.

There was one cushion on the bed in the double room that was stained, probably with chocolate. I guess it had been overlooked. The kitchen blind was a little difficult to pull down, and in trying to do so, the poppers on the pully came apart. The kettle badly needed de scaling. In the double room also, the dressing table area was difficult to sit at, as there wasn't enough room to get your legs round the stool as it was close to the bed.

Location, cleanliness, breakfast

Vent from kitchen sent smells into the bedroom

A fabulous location overlooking the sea and we were in a beautiful room with a balcony

We felt the staff were lacking in customer care skills. Whilst no one was rude nobody was particularly welcoming or friendly.