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9.5 / 10 Guest Rating

Crystal Suites Chez Helena

ul. Szeroka 14, Kraków, pl

Crystal Suites Chez Helena - main view

About the Property

Luxurious Historical Residence
Located in the heart of Kraków's old Jewish district, Crystal Suites Chez Helena offers a luxurious stay in a fully refurbished historical residence, once the childhood home of Helena Rubinstein.

Modern Elegance
Experience modern and elegant design interiors at Chez Helena, with rooms decorated in white with colorful elements. Enjoy amenities like a fully equipped kitchenette, CD/DVD player, and iPod docking station in each room.

Convenient Location
Explore Kraków easily with Wawel Castle just a 13-minute walk away. The Main Market and the vibrant Plac Nowy are also nearby. Don't miss the chance to visit the Remuh Synagogue, less than 50 meters from the hotel.

Ready to experience luxury and convenience at Crystal Suites Chez Helena? Book your stay now for a memorable Kraków getaway.

Facilities & Amenities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Heating
Family rooms
Express check-in/check-out
Airport shuttle
Safety deposit box
Non-smoking throughout

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

This property does not accommodate bachelor(ette) or similar parties. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 18 can only check in with a parent or official guardian. When staying at the property with children, note that the property is legally obliged to apply standards for the protection of minors to determine the identity of the minors and their relationship with the adult they’re staying with. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

9.5
Exceptional118 verified reviews
AI Summary

Guests highly rate the great location and frequently praise the friendly staff.

Categories

Cleanliness8.7
Service10.0
Location10.0
Room Quality9.2
Amenities9.7
Value for Money8.7
Food and Beverage9.7
Overall Experience10.0

Select topics to read reviews

T
TerezaczCZ
Verified booking
family with young children
Standard Room
Stayed in Mar 22, 2024

"Exceptional"

10.0

Great location

All good

Helpful?
Y
YehudagbGB
Verified booking
solo traveller
Standard Room
Stayed in Mar 4, 2024

"Exceptional"

10.0

opposite the remu shul and Zoldan restaurant in busy area but inside the flat is very quite you don't hear anything . flat was very clean will go again

Helpful?
G
GeraldinegbGB
Verified booking
young couple
Standard Room
Stayed in Feb 29, 2024

"Really enjoyable 3 night break and would highly recommend this lovely property."

10.0

Great location. Easy to walk everywhere. Lovely decor. Very clean. Anna was very helpful arranging airport transfers. Breakfast buffet around the corner at a local restaurant was very nice.

We have no negative view regarding our stay there.

Helpful?
M
MarkgbGB
Verified booking
family with young children
Standard Room
Stayed in Jan 14, 2024

"Clean"

8.0

Clean and tidy but not ideal for more than 2 guests as the bed in the living room gets in the way to use the bathroom in the night

Clean

Helpful?
M
MartinnoNO
Verified booking
solo traveller
Standard Room
Stayed in Jan 9, 2024

"Very good"

8.0

Lock on door to apartment was temperamental. Almost got locked in on day of leaving. Had to push and pull on door whilst rotating lock all the way round each way

Helpful?
C
ChapausUS
Verified booking
solo traveller
Standard Room
Stayed in Dec 27, 2023

"Quietly well located in the heart of the Jewish district with access to many amenities in Cracow."

8.0

I had previously scheduled a tour and couldn't make it to breakfast on day one. For day two, I found it easy to get to the facility where restaurant was served. The menu was vast and very eclectic with many different choices for different tastes. Anna is wonderful, very helpful over WhatsApp and always making me feel like I was home.

I run out of kleenex tissues after only three of them were left in the box.

Helpful?
T
Turista_6791itIT
Verified booking
with friends
Standard Room
Stayed in Dec 11, 2023

"Fun Weekend with snow"

8.0

I was a guest at the Crystal Suites Chez Helena for the weekend of the Immaculate Conception, the information and contacts were always precise and punctual, Anna is very professional and anticipates possible cases that may arise. The apartment is clean and functional with every comfort and household appliance also useful for longer stays. highly recommended

There Is not coffee machine

Helpful?
M
MarlausUS
Verified booking
family with young children
Standard Room
Stayed in Nov 23, 2023

"Exceptional"

10.0

Very central location! Easy to walk and take the train to major sites. Staff was incredibly nice and accommodating.

Helpful?
D
DeákhuHU
Verified booking
family with young children
Standard Room
Stayed in Nov 11, 2023

"Superb"

9.0

It was very clean, beds very comfortable and large. Restaurants just few steps away. We found sugar, salt, tea bags, coffe in the kitchen. It was really nice Anna, the host explaned us everything and she was really helpful.

I didnt find new sponge for washing up few pots and forks. I didnt want to use for this the washing machine. To switch on tv was really difficult, next time may be we ll learn it.

Helpful?
S
Steve
Verified booking
family
Standard Room
Stayed in Oct 13, 2023

"Exceptional"

10.0

The Crystal Suites Chez Helena Is a very unique lodging opportunity. It was a portion of the home of Helena Rubenstein (famous for cosmetics products) and a unique peek into where she lived in her youth. The unit was modernized with a new bathroom and kitchenette, in a nice neighborhood within walking distance to the old city and with casual restaurants and live acoustic music very nearby. Anna, the manager was great at welcoming us and arranging transportation to the airport after our short stay. I would definitely stay there again if the opportunity becomes available.

Helpful?