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9.5 / 10 Guest Rating

Crystal Suites Chez Helena

ul. Szeroka 14, Kraków, pl

Crystal Suites Chez Helena - main view

About the Property

Luxurious Historical Residence
Located in the heart of Kraków's old Jewish district, Crystal Suites Chez Helena offers a luxurious stay in a fully refurbished historical residence, once the childhood home of Helena Rubinstein.

Modern Elegance
Experience modern and elegant design interiors at Chez Helena, with rooms decorated in white with colorful elements. Enjoy amenities like a fully equipped kitchenette, CD/DVD player, and iPod docking station in each room.

Convenient Location
Explore Kraków easily with Wawel Castle just a 13-minute walk away. The Main Market and the vibrant Plac Nowy are also nearby. Don't miss the chance to visit the Remuh Synagogue, less than 50 meters from the hotel.

Ready to experience luxury and convenience at Crystal Suites Chez Helena? Book your stay now for a memorable Kraków getaway.

Facilities & Amenities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Heating
Family rooms
Express check-in/check-out
Airport shuttle
Safety deposit box
Non-smoking throughout

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

This property does not accommodate bachelor(ette) or similar parties. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 18 can only check in with a parent or official guardian. When staying at the property with children, note that the property is legally obliged to apply standards for the protection of minors to determine the identity of the minors and their relationship with the adult they’re staying with. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

9.5
Exceptional118 verified reviews
AI Summary

Guests highly rate the great location and frequently praise the friendly staff.

Categories

Cleanliness8.7
Service10.0
Location10.0
Room Quality9.2
Amenities9.7
Value for Money8.7
Food and Beverage9.7
Overall Experience10.0

Select topics to read reviews

E
ElizabethgbGB
Verified booking
with friends
Standard Room
Stayed in Jun 9, 2025

"Superb accommodation in a perfect location!"

10.0

Absolutely adored this place! Clean and spacious and a superb location in the heart of the Jewish Quarter. We felt like we were locals. Restaurants literally in the doorstep and everyone so friendly. We were welcomed at check-in and staff available by phone anytime. We were lucky enough to check-in early and out late, which was great for our flights. Suite had everything we needed for a really comfortable stay. 20 minute walk to the main square or £3 in a bolt. So many gorgeous restaurants and cafes nearby. We loved being in the Jewish Quarter and wouldn’t hesitate to book this place if we ever return.

Front door hard to shut but not too much of a worry as it’s opposite the police station.

Helpful?
N
NatalianoNO
Verified booking
solo traveller
Standard Room
Stayed in May 18, 2025

"Fantastic - as always :)"

10.0
Helpful?
J
JillcaCA
Verified booking
with friends
Standard Room
Stayed in Apr 20, 2025

"A wonderful suprise- would book again."

10.0

Centrally located, very clean, easy to get to.

No complaints.

Helpful?
C
CheemyMY
Verified booking
young couple
Standard Room
Stayed in Apr 16, 2025

"A comfortable stay in a perfect location"

8.0

The location was excellent—very close to all the main attractions and super convenient for getting around. Although the street outside was often busy with visitors, the soundproofing was great and we couldn’t hear any noise from outside at all. The room itself was clean, cozy, and nicely decorated—it really felt like home. The two of us stayed for 5 nights and had a very comfortable experience overall. It would have been even better if a few extra towels were provided.

The main entrance door to the building was a bit tricky to open at times, which took a little getting used to. It wasn't a big issue, but clearer instructions or a small sign might help future guests.

Helpful?
S
StephengbGB
Verified booking
family with young children
Standard Room
Stayed in Feb 21, 2025

"Excellent trip to a beautiful city"

10.0

Spacious, clean everything and more that you need in a great location. Exceptional front desk service with superb restaurant recommendations. Great communication, better than a hotel. Fabulous stay !

Nothing

Helpful?
V
Verified traveler
Verified booking
Standard Room
Stayed in Feb 16, 2025

"Exceptional"

10.0

Stayed on top floor apt, parking nearby (3-4 min walk, currently 70 pln per 24 hours. Clean and comfortable. No elevator. Good location. Recommend Kolanko No 6 (5 mins walk) for breakfast as the nearby options (infeb). Good location. Slightly out of the way if you are with young children and plan to do lots of walking.

Helpful?
J
JuliangbGB
Verified booking
young couple
Standard Room
Stayed in Jan 23, 2025

"Exceptional"

10.0

Lovely quiet apartment and soo warm close to trams or walking to city and other sights Local restaurants and great recommendations from host. Warm friendly welcome Thanks

Helpful?
M
MaksymusUS
Verified booking
review category business travellers
Standard Room
Stayed in Dec 14, 2024

"Small apartment conveniently located."

8.0

Convenient location. Plenty of restaurants in the neighborhood. Small cozy apartment.

Wi-Fi could have been better, needed to stay on the tethering mode using the phone. The apartment looks larger in the photos rather than it is in reality.

Helpful?
J
JanegbGB
Verified booking
young couple
Standard Room
Stayed in Dec 9, 2024

"Exceptional"

10.0

Loved our stay, very clean, Anna was the perfect host she couldn’t do enough for us making sure our stay was just perfect

Nothing

Helpful?
N
NatalianoNO
Verified booking
solo traveller
Standard Room
Stayed in Nov 13, 2024

"Exceptional"

10.0

great location - the apartment was very cosy

there were no toiletries in the bathroom :(

Helpful?