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9.5 / 10 Guest Rating

Crystal Suites Chez Helena

ul. Szeroka 14, Kraków, pl

Crystal Suites Chez Helena - main view

About the Property

Luxurious Historical Residence
Located in the heart of Kraków's old Jewish district, Crystal Suites Chez Helena offers a luxurious stay in a fully refurbished historical residence, once the childhood home of Helena Rubinstein.

Modern Elegance
Experience modern and elegant design interiors at Chez Helena, with rooms decorated in white with colorful elements. Enjoy amenities like a fully equipped kitchenette, CD/DVD player, and iPod docking station in each room.

Convenient Location
Explore Kraków easily with Wawel Castle just a 13-minute walk away. The Main Market and the vibrant Plac Nowy are also nearby. Don't miss the chance to visit the Remuh Synagogue, less than 50 meters from the hotel.

Ready to experience luxury and convenience at Crystal Suites Chez Helena? Book your stay now for a memorable Kraków getaway.

Facilities & Amenities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Heating
Family rooms
Express check-in/check-out
Airport shuttle
Safety deposit box
Non-smoking throughout

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

This property does not accommodate bachelor(ette) or similar parties. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 18 can only check in with a parent or official guardian. When staying at the property with children, note that the property is legally obliged to apply standards for the protection of minors to determine the identity of the minors and their relationship with the adult they’re staying with. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

9.5
Exceptional118 verified reviews
AI Summary

Guests highly rate the great location and frequently praise the friendly staff.

Categories

Cleanliness8.7
Service10.0
Location10.0
Room Quality9.2
Amenities9.7
Value for Money8.7
Food and Beverage9.7
Overall Experience10.0

Select topics to read reviews

V
valentinausUS
Verified booking
couple
Standard Room
Stayed in Aug 29, 2025

"Exceptional"

10.0
Helpful?
A
AlexanderdeDE
Verified booking
family_with_children
Standard Room
Stayed in Aug 24, 2025

"Sehr schöne Unterkunft mit sehr guter Ausstattung, unmittelbar zentrale Lage, dennoch ruhig."

9.0

Sehr zentrale Lage mitten im jüdischen Viertel in Krakau. Äußerst angenehm als Ausgangspunkt für die Erkundung der Stadt. Kostenpflichtige Parkplätze für überwachtes mehrtägiges Parken sind in Laufnähe gut auerreichen.

Helpful?
F
FangusUS
Verified booking
family_with_children
Standard Room
Stayed in Aug 19, 2025

"Exceptional"

10.0

I stayed at Crystal Suites Chez Helena for 5 nights with my adult daughter in August 2025. The apartment is in a town house building, conveniently located in kazimierz where it literally next to the old synagogue, several restaurants in front of the townhome, bars and shops within several minutes walk. From there, we walked to Old Town, Jewish Ghetto, and Schindler's factory museum within 20 minutes! The place itself is very clean, quiet and air-conditioned. It's spacious, compared to a suite in a hotel. It has the living room, kitchen, bathroom and best of all it has a personal washing machine, a private little yard! The decor is sort of French country interior which we liked it very much. What's worth mention is the host/property manager Anna. Her hospitality and kindness in her service is the best I've ever seen. Besides checking-in and out, she provided a lot of tourism advice, and even helped to book a couple of dinner reservations. Anna provided the ideas/locations/timetables for gifts/souvenirs/public transportaion/tour choices, making us feel that we have a local friend in town for insights. Her communication through What'sUp App is always timely with excellent English. In a nutshell, I highly recommend this place for your stay in Krakow.

Helpful?
P
PiotrplPL
Verified booking
family_with_children
Standard Room
Stayed in Aug 19, 2025

"Exceptional"

10.0

Wszystko ok

Nic

Helpful?
M
MatthiaschCH
Verified booking
family_with_children
Standard Room
Stayed in Aug 4, 2025

"Exceptional"

9.0

Anna was extremely nice. The location is great.

Helpful?
A
AnniefrFR
Verified booking
extended_group
Standard Room
Stayed in Jul 31, 2025

"4 jours parfaits !"

10.0

Nous avons beaucoup aimé, situé dans Kazimir dans une jolie maison incroyablement confortable et calme, machine à laver la vaisselle et machine à laver le linge. Jolie décoration et enfin accueil charmant et disponibilité totale pour nous aider à réserver des moyens de transport entre autres. Sans rien demander Anna nous a donné des adresses de restaurants très bons et une adresse de petit déjeuner délicieux Poranki !

Rien

Helpful?
P
PipauAU
Verified booking
family_with_children
Standard Room
Stayed in Jul 30, 2025

"Exceptional"

10.0

The manager was very helpful. The location is great, a short walk from the old town, with plenty of interest on the way there. The apartment had everything we needed for a 2 night stay.

A lift would have been helpful but we did know before we arrived that there is no lift.

Helpful?
J
JuuliafiFI
Verified booking
family with young children
Standard Room
Stayed in Jul 22, 2025

"Excellent!"

10.0

The apartment was clean, the beds were very comfortable and the location of the apartment was perfect for us.

We missed a frying pan, but otherwise the kitchen was well equipped.

Helpful?
T
TarjafiFI
Verified booking
young couple
Standard Room
Stayed in Jul 3, 2025

"Perfect place to stay in every way"

10.0

+ Our host Anna was friendly and very helpful. It's was nice to come to the place where you get to meet your host. + Location is perfect in the Jewish quarter. + Apartment was cosy and clean. It felt like home. + Air conditioning and washing machine. + Walking distance (1,8 km) from main train station. + Good breakfast in a good restaurang.

There were nothing we didn't like.

Helpful?
M
Michael
Verified booking
family
Standard Room
Stayed in Jun 11, 2025

"Exceptional"

10.0

Right in the middle of the Jewish Quarter. Excellent location to access the old town as well.

Helpful?