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9.5 / 10 Guest Rating

Crystal Suites Chez Helena

ul. Szeroka 14, Kraków, pl

Crystal Suites Chez Helena - main view

About the Property

Luxurious Historical Residence
Located in the heart of Kraków's old Jewish district, Crystal Suites Chez Helena offers a luxurious stay in a fully refurbished historical residence, once the childhood home of Helena Rubinstein.

Modern Elegance
Experience modern and elegant design interiors at Chez Helena, with rooms decorated in white with colorful elements. Enjoy amenities like a fully equipped kitchenette, CD/DVD player, and iPod docking station in each room.

Convenient Location
Explore Kraków easily with Wawel Castle just a 13-minute walk away. The Main Market and the vibrant Plac Nowy are also nearby. Don't miss the chance to visit the Remuh Synagogue, less than 50 meters from the hotel.

Ready to experience luxury and convenience at Crystal Suites Chez Helena? Book your stay now for a memorable Kraków getaway.

Facilities & Amenities

Non-smoking rooms
Air conditioning
Family rooms
Express check-in/check-out
Safety deposit box
Non-smoking throughout
Private check-in/check-out
Grocery deliveries
Allergy-free room
Fruits

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

This property does not accommodate bachelor(ette) or similar parties. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 18 can only check in with a parent or official guardian. When staying at the property with children, note that the property is legally obliged to apply standards for the protection of minors to determine the identity of the minors and their relationship with the adult they’re staying with. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

9.5
Exceptional114 verified reviews
AI Summary

Guests highly rate the great location and frequently praise the friendly staff.

Categories

Cleanliness8.7
Service10.0
Location10.0
Room Quality9.2
Amenities9.7
Value for Money8.7
Food and Beverage9.7
Overall Experience10.0

Select topics to read reviews

S
sandraieIE
Verified booking
family_with_children
Standard Room
Stayed in Nov 1, 2025

"Very Good"

7.0

Very good location with lots of restaurants closeby. The accommodation was very clean, comfortable and had everything you needed.. Although there was a smell from the bathroom which was a bit overwhelming at times.

The smell from the bathroom

Helpful?
M
ManonfrFR
Verified booking
couple
Standard Room
Stayed in Oct 28, 2025

"Exceptional"

9.0

L’emplacement est parfait, en plein cœur d’un quartier animé de Cracovie ! De nombreux excellents restaurants se trouvent à moins de 10 minutes à pied. Le logement est très agréable, confortable et idéal pour deux personnes. L’accueil a été impeccable, avec des informations claires et une communication fluide.

Il y avait de mauvaises odeurs qui provenaient de la salle de bain, sûrement à cause de la mauvaise météo…

Helpful?
A
aleksandraplPL
Verified booking
family_with_children
Standard Room
Stayed in Oct 22, 2025

"Lokalizacja super"

7.0

Lokalizacja, śniadania, kontakt z właścicielką

Jak na standard pokoju cena była wysoka. Apartament był czysty, ale widać było że jest zniszczony przez czas. Odpadająca farba, zakamienione krany. Brak zestawu kosmetyków.

Helpful?
A
AnnaplPL
Verified booking
family_with_children
Standard Room
Stayed in Oct 14, 2025

"Exceptional"

10.0
Helpful?
N
NinaplPL
Verified booking
family_with_children
Standard Room
Stayed in Oct 12, 2025

"Классное место для кратковременного отдыха"

10.0

Место в историческом центре, очень красивое здание, все очень чисто и аккуратно

Было бы здорово, если бы персонал забирал мусор в процессе пребывания. Как-то не комфортно три дня складировать пакеты, а где его выбросить самим - вопрос

Helpful?
M
MartinarAR
Verified booking
couple
Standard Room
Stayed in Oct 8, 2025

"Exceptional"

9.0

Muy lindo departamento (pb) .con camas comodas y todo lo necesario para una buena estadia.Muy buena ubicacion dentro de barrio Judio.Desayuno correcto.

Helpful?
R
richardgbGB
Verified booking
couple
Standard Room
Stayed in Sep 12, 2025

"Great location and friendly staff"

9.0

Great location, really friendly and helpful staff

Helpful?
J
JoaoptPT
Verified booking
family_with_children
Standard Room
Stayed in Sep 9, 2025

"Exceptional"

10.0

Very good location. Clean apartment with enough room for us to be comfortable. The breakfast is very good. Anna, the manager, was very nice and remained available to help us. For instance, she helped us a lot with suggestions of good restaurants nearby.

Helpful?
M
Mélanie BarneycaCA
Verified booking
couple
Standard Room
Stayed in Sep 8, 2025

"Exceptional"

10.0
Helpful?
M
MariadkDK
Verified booking
family_with_children
Standard Room
Stayed in Sep 8, 2025

"Alt ok, men værelset til 3 personer var ikke stort nok, sovesofaen var ekstremt støvet."

5.0

Placering i det gamle kvarter, morgenmad ok.

Der var meget støv på en sovesofa, den var meget ukomfortabel.

Helpful?
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