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9.5 / 10 Guest Rating

Crystal Suites Chez Helena

ul. Szeroka 14, Kraków, pl

Crystal Suites Chez Helena - main view

About the Property

Luxurious Historical Residence
Located in the heart of Kraków's old Jewish district, Crystal Suites Chez Helena offers a luxurious stay in a fully refurbished historical residence, once the childhood home of Helena Rubinstein.

Modern Elegance
Experience modern and elegant design interiors at Chez Helena, with rooms decorated in white with colorful elements. Enjoy amenities like a fully equipped kitchenette, CD/DVD player, and iPod docking station in each room.

Convenient Location
Explore Kraków easily with Wawel Castle just a 13-minute walk away. The Main Market and the vibrant Plac Nowy are also nearby. Don't miss the chance to visit the Remuh Synagogue, less than 50 meters from the hotel.

Ready to experience luxury and convenience at Crystal Suites Chez Helena? Book your stay now for a memorable Kraków getaway.

Facilities & Amenities

Non-smoking rooms
Air conditioning
Family rooms
Express check-in/check-out
Safety deposit box
Non-smoking throughout
Private check-in/check-out
Grocery deliveries
Allergy-free room
Fruits

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

This property does not accommodate bachelor(ette) or similar parties. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 18 can only check in with a parent or official guardian. When staying at the property with children, note that the property is legally obliged to apply standards for the protection of minors to determine the identity of the minors and their relationship with the adult they’re staying with. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

9.5
Exceptional114 verified reviews
AI Summary

Guests highly rate the great location and frequently praise the friendly staff.

Categories

Cleanliness8.7
Service10.0
Location10.0
Room Quality9.2
Amenities9.7
Value for Money8.7
Food and Beverage9.7
Overall Experience10.0

Select topics to read reviews

A
adriennegbGB
Verified booking
solo_traveller
Standard Room
Stayed in Apr 21, 2026

"Exceptional"

10.0

Location was excellent. Room was spacious and had everything that you would need for a short break.

The soap dispenser wasn't the best .

Helpful?
M
Maria Francesca itIT
Verified booking
solo_traveller
Standard Room
Stayed in Apr 20, 2026

"Ottimo"

9.0

La struttura molto bella,avrei preferito poter avere un affaccio,ma visto che avevamo la mansarda le finestre erano tutte in alto, comunque l'appartamento era completo di tutto,letti comodi,bagno molto grande,riscaldamento autonomo, veramente pulito, in più ci hanno fatto fare il check in al nostro arrivo e ci hanno dato subito la stanza,cosa non da poco,poi ci hanno lasciato la stanza dopo il check out fino alle 17,00 Veramente molto gentile. Nel cuore del quartiere ebraico, con tanti locali dove cenare o,prendere un drink.Avevamo la colazione compresa nella tariffa, si appoggiano ad un ristorante molto bello,colazione molto varia,con tante pietanze a me sconosciute,ma i viaggi aprono la mente, quindi veramente bello

Che avevamo le finestre in alto

Helpful?
M
MantasltLT
Verified booking
family_with_children
Standard Room
Stayed in Apr 11, 2026

"Exceptional"

10.0
Helpful?
X
XavieresES
Verified booking
family_with_children
Standard Room
Stayed in Apr 1, 2026

"Exceptional"

10.0

Sobretot l'atenció rebuda per part de l'Anna

El sofà llit podria ser més.confortable, per dormir un adult és justet

Helpful?
D
DawnusUS
Verified booking
family_with_children
Standard Room
Stayed in Mar 31, 2026

"A must try in the Jewish Quarter of Krakow. We already miss it!"

10.0

We loved the location, history of the property, and the peerless customer service! Also, the breakfast included is at a must try, delicious restaurant just five minutes from the property. Overall, the space is generous, beautiful, and both a kitchenette and washer are included.

There’s no elevator, the key was a challenge but we figured it out and Anna was very prompt with her help, and the ceilings of the attic apartment are slanted which resulted in taller people occasionally hitting their heads. HOWEVER, this place is totally worth it and we’d stay here again and again.

Helpful?
F
FrancescoitIT
Verified booking
family_with_children
Standard Room
Stayed in Mar 23, 2026

"Exceptional"

9.0

Ottimo appartamento.zona speciale e molti locali

Helpful?
A
AinofiFI
Verified booking
extended_group
Standard Room
Stayed in Mar 21, 2026

"Exceptional"

9.0

Anna was welcoming host. Room was perfect for our 3 night-stay.

Helpful?
J
JosefitIT
Verified booking
family_with_children
Standard Room
Stayed in Mar 10, 2026

"Exceptional"

10.0
Helpful?
S
SaskianlNL
Verified booking
couple
Standard Room
Stayed in Feb 28, 2026

"Excellent"

8.0
Helpful?
D
dinar_saurusUS
Verified booking
couple
Standard Room
Stayed in Feb 22, 2026

"Had a great stay here, friendly, communicative host!"

10.0

Breakfast spread was great! Historic building was fun to learn about. Host was communicative throughout.

Helpful?