Palacio Nazarenas, A Belmond Hotel, Cusco

We had a wonderful stay at Palacio Nazarenas for 2 nights with Belmond and they arranged daily tours and airport transfer, all top notch.

Gorgeous historic property in the most wonderful and quiet location: attention to detail, large suites, oxygen pumped into the rooms, fantastic restaurant and most attentive staff: we loved all the internal courtyards, the plants, the water features and fountains, the pool and everything else. Sad to have to leave.

Without a doubt, this hotel is your sanctuary. An oasis. (Literally with the only heated outdoor pool in the City). From the moment you are greeted with a lovely bouquet of flowers until you leave feeling like you’ve made new friends, you are taken care of in every respect. I was grateful for having a Butler on call via WhatsApp 24/7 to get me oxygen when I needed it and to help me plan my days and restaurant activities. My Primary Contact there was Saul. He was an eager, knowledgeable, friendly, and so very helpful and trusted advisor. I found every employee, day and night, to be dedicated to offering genuine service of the highest level. A special thank you to Fredy. The Suites are spectacular. From the Bluetooth Bose speaker to the cute hot water bottle placed in my bed each night, you will be delighted. Guaranteed.

Five star experience in every way. Beautiful hotel, amazing food, awesome spa, but the quality of hospitality is what made it an incredible experience. Shoutout to Saul who took amazing care of us. Cannot recommend enough.

An extraordinary hotel in the heart of Cusco. Outstanding food & beverage, a spa that goes beyond expectations, and spacious, beautifully designed suites. But what truly made the difference was the service. We were assisted by a butler, Saul Quispe — always attentive, incredibly professional, and able to anticipate every need. Truly exceptional service.

Прекрасные завтраки. Очень красивый отель и территория. Очень внимательный и эмпатичный персонал.

Last time in Cusco, I stayed in its sister hotel Monasterio, be a Belmond fan of course this time we stayed in Palacio Nazarenas. First of all, I would like to thank Gustavo, our butler, who took good care of us during the stay, we are so grateful! Our city view room is very classic, cozy with so spacious bathroom, the bed is quite comfortable that guarantees good sleep :-) the balcony is very big that allows 2 sets of chairs & table yet still many place. In the morning from balcony looking at blue sky with white cloud, with the reflection of pool, superb. Breakfast is full of selections on buffet and nice a-la-carte menu, and pls don’t miss their restaurant Mauka, they serve delicious food with tradition and creation perfectly balanced. My 2nd time in Cusco is perfect as well, I will be back.

This hotel is the best in Peru the best location and best service hands down.. the restaurant and service throughout the hotel is amazing the best. I love the pool makes it why to me it is an out of dream experience having the amazing location hotel and staff plus activities like the amazing library and old royal pool table I think it is.

We have had the most incredible stay in this hotel it is pure magic. The attention of detail is beyond, and the staff care so much. We had a massage at the spa and the experience was incredible. I have to mention a special special person named Saul who had entirely changed our trip - I have never met someone more caring and helpful and the hotel are SO lucky to have him - he couldn’t do enough for us. He gave us the best recommendations and he was honestly a superstar. Thank you for everything!!!! We will be back and recommending this to everyone. Worth every single penny

Superior en todo sentido.

Absolutamente nada malo