Palacio Nazarenas, A Belmond Hotel, Cusco

This place sets the bar very very high loke the altitude. Oxygen in the room is an amazing touch for folks coming from lower elevations to get a good nights sleep and it just gets better from there

One of the best hotels I’ve stayed in. Beautiful and with the best service one can expect. Excellent location near the center, great food and big quiet rooms. I’ll return for sure. Hat off to a great property.

Our tour guide, Joseph Nieto Espinoza was the most wonderful and experienced tour guide we could have possibly had. He was incredibly polite, kind, and served every need we could have thought of and even those we didn’t think of. He was always on point and so knowledgeable of all the sites and history of Machu Picchu. He went above and beyond to make the experience the most memorable for both of us. Joseph Nieto Espinoza is the best tour guide we could ever imagine. We would recommend him to all our friends and family. He caters to the highest level of luxury and does it all while making us feel comfortable and welcomed. He constantly thought ahead and predicted our needs. He clearly used his experience and knowledge of the routes and people and sites we were seeing to make sure we had the best possible view, sight, and overall experience.

Beautiful, spacious rooms with incredible service by all hotel employees (and there are many). Extra oxygen provided through vents of the room. Spent an entire day just relaxing around the hotel.

We came for our honeymoon and we’re so amazed by the service! Everyone from Fiorella and Edgar and Carlos at the front desk to Yamely and the restaurant staff, as well as everyone in the spa were fantastic! We definitely return. They made us feel so special and we have never been treated so well at a hotel. We’ll definitely come back.

Um destaque alem dos destaques para o quadro de funcionarios. Impecáveis . Foram muitas surpresas durante toda a estadia. Sempre positivas.

Acho que o bar da piscina mereceria mais atenção .

We stayed for two nights on arrival in Cusco, and one more night on the way back from Machu Picchu. Both stays were lovely. The first stay was in a Junior Suite, the second in another, even better suite (it had a balcony, maybe we were upgraded?) Both stays were marked by real comfort and great service. The property is wonderful, centrally located and full of history. Staff at every level were kind and very attentive to any request. We took room service twice and the food was very good - arrived hot and was tasty. Breakfast was good, perhaps needed more choices in cereals and better quality fruit - but perhaps I'm nitpicking. It's not a cheap hotel by any means but it gives great value for money - and the oxygen system in the rooms is an enormous plus. Recommended.

Our stay at the Belmond Palacio Nazarenas was absolutely perfect from start to finish. The room was luxurious and impeccably maintained, and the amenities exceeded our expectations. The service was warm, attentive, and truly made us feel at home.

The hotel grounds and rooms exceeded our expectations in every way, and the entire property is beautifully maintained. There wasn't a single thing that called out for attention. The staff is also among the best we've ever encountered. They were kind, thoughtful and attentive, but not in a way that was overbearing or overly formal. We immediately felt at home and were well looked after.

Incredible! Highly recommend the BELMOND experience for Cusco. It is right in the city centre and has such great history attached to it. I also recommend the spa, we did the three hour mother / daughter experience and loved it.