Hotel San Francisco Plaza

Nice Place to stay, friendly staff and great location

I will start with the positive: Bed very comfortable Staff very nice. That’s that. Room not a place to spend too much time as totally without any kind of charm. Breakfast is fine if you like stale bread, lukewarm coffee/tea, dislike cereal. If not for the fresh fruits and omelets (that is only so/so) we would not had anything to eat. It’s a 3 star hotel and its living up to that. Restaurant is cold so staff runs around in big coats to keep warm, you should too. This also makes the cups and dishes cold and as coffee is lukewarm it only gets colder in a cold cup.

Excellent service, much better than I expected. The front desk employees were all very attentive and helped me with more than I asked. It made the difference to improve my travel experience

We booked a tripple room and there was pictures showing a room on the top floor with nice hight to the ceiling. Instead we got a room on first floor without windows at all to the outside, only one window to the inside of the hotel staircase! And the staircase was lit most of the night, and people coming and going. Terrible. Also the room was too hot, and no air. Probably because there was no windows to the outside. Felt like being in a cellar. The room had a bath tub but out of function. It lacked both handle to start the water and a stopper in the tub. On the first night the water pipes broke in the bathroom sink so there was water on the floor when we woke up. Also the toilet did not work. Luckily the hotel managed to solve the issue during the day, and since we were off all day, it didn't bother us. The upside to this hotel is the friendly staff and extraordinary decorations. The go all in with paintings and sculptures. Also the location is great, everything in old town of Cusco in walking distance. If we had gotten the room we thought we booked (and not a cellar), the stay could have been pretty nice.

Cozy.. perfect location.. amazing staff… people really helpful

Can be a little cleaner… but was ok in general

Very nice hotel good location Good breakfast and there is a restaurant also,nice central court so you can relax after sightseeing with the pisco sour

Hotel bem localizado, funcionário gentis e bom café da manhã

The staff

No built in heater . No elevator

Staff Price

It doesn’t have elevator