Hotel San Francisco Plaza

the best customer service I’ve experienced in a hotel

a little noisy in the morning

nothing

The flush in our toilet did not work. The bathtub was completely clogged after one person showered. The room was in front of a common space which the staff was cleaning from very early in the morning and it was impossible to sleep after 5:30am. wifi service very poor. When we complained, the receptionist was absolutely rude and almost yelling at us that we complained to the cleaning staff. We had booked two nights but ended up staying only one and left the morning after.

Nice bath in the room. breakfast was good,

if you’re on the top, like I was, the Wi-Fi becomes nonexistent. I needed to make calls on FaceTime and it would not connect.. the hotel should consider more modems / routers so that the Wi-Fi is more evenly distributed.

O hotel é uma graça, a decoração é linda, as acomodações são ótimas, tudo muito limpo, o pessoal que trabalha no hotel são muito atenciosos e prestativos. A única coisa que poderia ser um pouco melhor é o café da manhã.

Friendly staff. Good location. Nice room.

Not much choice at breakfast

The location was great. We were able to walk where we needed. The food was good. The staff were very helpful and friendly.