Cattleya Suite by Marbella

We love love love our stay at Marbella. There was a little mix-up with the airport transfer, but they really made up for it by treating us like royalty throughout our stay. We loved the friendly and forthcoming staff, the location and the layout of the villa. In fact, we checked out after 5 days and checked into another villa for the next 5 days of our stay in Bali...and we instantly missed Marbella!

Very comfortable and the staff are very friendly. Very well recommended.

I booked this hotel needing a place to stay at the very last minute. It exceeded my expectations for the price I paid. The staff were friendly & the rooms were huge.

Great pool very quite and relaxing 5 Year hotel annervasary party was excellent and very entertaining we had a great time staff amazing

Good location but some distance to the beach. Lots of cafes close walking in Jl Petitenget. Staff attentive. Bonus shuttle to Seminyak areas

There is no pool side bar nor do you receive complimentary designer toiletries in your room as the descriptions says on hotels.com - also the restaurant was closed by 6pm so no options to eat in site. The staff are wonderful but the building itself is very run down and in need of painting and maintenance. Not really good value for money. The restraint next door however does nice food.

Overall experience was good, the staff were friendly and helpful. The room was nice with the private pool however it could do with tidying up around the edges. The bed was quite creaky which was a bit disconcerting and the private pool needs proper steps not one huge step to get in and out of.

I was so distressed seeing the villa, it was nothing like the photos on line, we had to find other accomodation at 10pm at night, as we were not prepared to stay in such an old dirty run down room. It nearly wrecked our holiday we just had to try to forget the whole experience, and hope to get a refund. It was frustrating not being able to contact Expedia We could not ring the Australian number from Bali, and the indonesian number was not english. I had to email my daughter to ring Expedia the next day to notify them that we cancelled our accomodation at Marabella Villas. We could have been in big trouble if we didn't have enough funds to book other accomodation. Not a good experience.

Had an amazing stay at the hotel, staff were all so great and helped arranged activities and always so friendly. Rooms and hotel overall were super clean and looked after. Had a great first trip to Bali because of them!

Cattleya is a beautiful mini-resort in a nice location. The service is excellent with warm and ever ready to help staff. We took a two bedroom villa with open air swimming pool. The villa is luxurious spacious and clean. Lots of wood, glass and porcelain has been use making it look fabulous,and privacy is guaranteed. The bedding is very soft and comfortable. However, the maintenance is not up to the mark and left a blot on the overall experience. One of our rooms could not be locked as the latch wasn't functioning. The living room furniture is old and a bit creaky. One of the bathtubs taps didn't work properly. Outside in the main garden, the cushions on the garden chairs are dirty and covered in stains. However, the staff is excellent. Very helpful and always smiling. They could help us out with various requests and we had no complains. Breakfast spread is decent. At night the resort looks beautiful with lights all over the garden. Its also close to lot of restaurants and mini marts yet away from all the noise. Overall, the beauty, staff and location of the hotel outweigh the maintenance niggles. And we got an unreal deal for the rooms so I must count myself very lucky!