Résidence Amal

Rien

Nous nous sommes retrouvés avec un appartement pour 2 alors que la réservation était pour 4 adultes. La personne en ligne nous a proposé de la garder malgré tout.. ???? Odeurs de gras dans les couloirs de la résidence. Au vu de la forme, le matelas est bon à changer. L'accès à la résidence n'est pas sécurisé .... A fuir !!!!

La proximité avec l’école de management et la mise à disposition d’un ventilateur

La propreté de la chambre particulièrement des sanitaires n’étaient pas au rendez-vous d’autant que le luminaire ne fonctionnait pas.

Chambre insalubre draps auréolés nous n'avons pas dormi là !

comfortable bed and the clean bed linen

I do not recommend this place. 1. I did not receive any message with instructions on how to access my room on the day of arrival. I called the phone number listed on Booking.com, but nobody answered. It was a Sunday. Fortunately, another guest who was entering the building helped me and gave me an alternative phone number from which she had received the access instructions. I called that number, but nobody spoke English. Eventually, I received a message explaining how to get to my room. This was already a stressful start and showed a lack of professionalism. 2. I wanted to drop off my bag and go to the shop to buy something to eat and drink. However, when I tried to open the door, the handle would not work and I was locked in. I contacted the provided number and even recorded a video of the issue. They replied in French. I asked them to communicate in English, but they continued writing in French. Nobody even made the effort to use a translator. In the end, I had to translate everything myself. After about 40 minutes, a man and a woman arrived, attempted to repair the lock, and eventually moved me to another room. 3. The internet worked for a total of perhaps two hours over the course of three days. Even when standing very close to the router, it was impossible to use it properly. 4. This is not a typical hotel but rather a room with a kitchenette. However, there was not a single fork, teaspoon, or spoon available. Even if you wanted to use the kitchen facilities, you had no basic utensils to eat with. 5. Check-out was at 11:00 a.m., yet at 10:00 a.m. a member of staff was already knocking on my door asking when I was leaving. 6. The lock on the patio door did not work, meaning that throughout the night the door could not be locked properly, which made me feel unsafe. 7. I asked for an invoice at least four times via WhatsApp and another four times through Booking.com messages. My messages on Booking.com remained unread. No invoice by now.

Emplacement

Bruit du bar situé dessous. Propreté couverture -- Ascenseur bloqué

Digicide cassé, poils dans les draps ainsi que des cafards, poussière au sol.

La situation géographique

Manque de réactivité suite à un problème de digicode à l’arrivée ensuite le logement ne correspond pas aux photos du site le logement que j’ai occupé était vieillot