Eskdale Hotel

Comfortable stay.

Nothing

Absolute gem. Staff were warm and welcoming. Excellent service, food was delicious and fresh Our room was clean and every attention to detail. We'd booked in for one night stopover but wished we'd been staying longer !

Having to leave so soon! :)

did not have breakfast at the hotel. Staff were lovely and a pleasure to deal with Had dinner in the dining area which was lovely

Maintenance needs attention. Bathroom - dripping tap, not running but drips. the plastic piece on the parcel shelf in the shower/bath area fell off while i was showering. the main wall needs to be cleaned as there was a lot of fluff/debris which needs to be cleaned. the ceiling is cracking and dropping - needs serious attention, this is all in room 6

The breakfast was excellent. Great local produce beautifully presented. Room was warm and comfortable

Nothing

evening meal great and the IPA

Staff were lovely and the food was excellent

Style, quality and finish of furnishings across the hotel is very good - good bed, bathroom, bar, dining room. Food is good, the choice, variety and quality up to expectations, breakfast a bit better than expected. Langholm is a good place to stay for the Borders if you travel from the South.

The automatic replies via Booking.com are confusing, unnecessary, could be worrying for some - I had ten generated, six for the incorrect dates, and luckily I contacted the hotel direct by email to check all was in order. Impressively I was rung back by the hotel and reassured. I couldn't book direct because I got the last room... which meant going through Bookings.com (a common issue) but I didn't get such a good rate despite a '10% discount', and my confirmations didn't say I got breakfast when they should have. Dining in the bar is sensible, if not as well appointed as the dining room. You can see it's a practical, if not ideal arrangement.