Hotel Casa San Rafael

It is a well kept historical property. The hotel is about 130 yrs old, but it is cozy, well kept, clean and the staff is super friendly and helpful. It has basic amenities such as wfi and breakfast. That being said, during weekend nights, street noises filter through the windows and it becomes almost impossible to fall asleep in the early morning hrs (12 am -2:00 am). Noise is not a problem M-R nights.

I lovely stay in a beautifully maintained 130 year old building! Not iron and solid wood, i door courtyard and amazing breakfasts every day. The staff treated us like family. When my husband suffered from altitude sickness they asked after him and offered a number of local remedies (they worked, too!) We are taking their contact information so next time they come we can skip Expedia and book directly. They were great! Only advice would be this: spring for a room with two beds. Unless you are traveling solo... the single room was very small, and we ended up upgrading. Well worth it!

Wonderful staff and charming hotel. Each morning we were creating with warmth and a delicious breakfast. They were very helpful with answering our questions about surrounding points of interest. They offered a reasonable laundry service with one day turnaround. They supported us with calling taxis when we asked for one. We stayed in a room on the third floor and it was very quiet. This hotel is located very close to the Calderon Park in the central historic district. I would definitely plan to stay here again if I can come back to Cuenca.

Is not what I spect

Excellent staff beautiful hotel

I loved the historic look and feel to the hotel and it's presented very well. Located in a good central location for visiting restaurants and various museums as well as the centre. Security at the hotel was good and the staff were friendly, I'm not sure how well they speak English though. Highly recommended be sure to choose this hotel!!!!!!!!

It's hard to complain about this hotel being such a bargain that it is, the only thing I could make a comment about is maybe be a little more creative with the breakfast but it gets you started for the day.......

The breakfast Was excellent, the location of the hotel, the staff Was great .

Great location, you can walk to the main square, the markets, or the river. It is a bit noisy as it is on 2 main roads. The staff were very helpful and friendly.

In order to have a quiet room, we were placed beside the reception area, which was very quiet, however there were no windows. It was a dark room and the beds were very hard!