Hotel Casa San Rafael

Beautiful boutique hotel conveniently located in the center of town. The Owners Mr. Camacho and Mrs. Valenzuela were super accommodating and made us feel like at home. Additionally Valeria and the rest of the staff were very nice and attentive. We highly recommend this hotel for someone who wants to have a very unique and classic Cuenca experience.

The owners are very kind and accommodating. The hotel is gorgeous and well maintained. The breakfast is delicious and a wonderful way to start the day.

The hotel is very nice. The service was superb. The beds were not very comfortable

Great location. Many sites within easy walking distance. The staff were so friendly, helpful and accommodating. The hotel is a Spanish colonial building, and they have managed to keep the boutique hotel feel. We would come back in the afternoon and I enjoyed sitting in the 2nd floor sitting area. Breakfast was fresh squeezed juice, fruit, toast and eggs and the best Ecuadorian coffee. Our room had a window over the street, but we did not find it noisy. Room 202 is small. There was not much room between the end of the bed and the desk along the wall. The bathroom is also quite small, with no convenient place to put toiletry bags. The beds were also a little hard for me, so I put the extra blankets under the sheet.

The host was amazing! A great historical hotel close enough to walk downtown

Overall experience very good. The only thing not so good was the mattress quality. Hard surface and a bit unpleasant because it is a bit old.

Everything ea good, and they try to make feel comfortable at any moment, i recommend 100%

Old fashioned hand painted walls candlelights in the dinning room loved the balcony and happy for their airport shuttle.

It was an old style home with a courtyard that was converted to a hotel. The staff was great. The only problem was with one of the two rooms. Room 3 shared a vent with the hall bathroom and the room bathroom often gave off a sewer smell