La Quinta by Wyndham Harrisburg-Hershey

My shower chair collapsed when I sat on it and I fell and banged my head on the floor- the staff did not even apologize when told and I could have been seriously injured (I am a cancer patient). When I called to confirm my “sisters weekend” the staff also did not inform me that sports teams of children would be staying there- so we were unable to use the pool or hot tub at all as they filled it completely- and when they weren’t in it the vacuum hose took up the swimming space. They also ran out of Orange juice, cookies and other breakfast supplies, assuming due to all the children. No apologies, nothing to compensate for the issues.. was very displeased which is unusual.

Great location!!

Issue with other patrons but staff was excellent.

Location and name recognition

Rude staff on check-in, poor water pressure in sink, ripped curtain, dirty carpet.

The staff we understanding, an the hot tub was nice. The breakfast was sub-par though.

Roach was found in room. Had to switch rooms at 11pm due to the bug. Pool was not heated an was freezing cold. And the price did not match the problems I had. If I didnt have a toddler with me an i wasnt attending an event near by I would have left the first night

I stayed there twice in 10 days. After that, I can safely say this is the worst La Quinta I’ve ever stayed at. The mattresses in both rooms (four mattresses) were of very low quality and had worn out years ago. There was little water coming out of the sink faucet in the second room and next to none in the first room. The air conditioner in the second room didn’t work at all. It was raining during the second stay, and a little moisture from damp shoes made the lobby floor as slippery as a skating rink. La Quinta prides itself as being pet friendly. This La Quinta charged us $50 plus tax to keep one dog and one cat for one night. Highway robbery! The printer didn’t work when we checked out, so I couldn’t get a receipt. The waffles tasted bad the first stay, and the coffee was awful the second stay.

Pool for the kids to enjoy themselves

We had to leave

Pool breakfast close to Hershey

Nothing

Breakfast was lacking and didn’t even have the basics