Amaks Safar Hotel

Fiquei somente 1 noite para o jogo do Brasil e o ponto positivo do hotel é a localização. Fora isso, camas super antigas, banheiro ultrapassado e com chuveiro péssimo, sem ar condicionado (Verão em Kazan é quente!).

Remarkably crummy. Moved out after the first day because the hotel did not have the promised pool (still shows as having one in the listing!), and because the room was infested with some sort of biting mites. Really set a new bar for low quality in Kazan.

Their stuff is extremely unhelpful and rude to some extent. They are also cheating by claiming they have wifi. Initially they told the wifi password is in the room which is a blatant lie . When asked again the rudely said there is a red color handbook and we should look at it before asking . I did not find anything on the red handbook so I brought it down and asked them to show me where the password is. Obviously there was none so now the receptionist took my phone and entered the password herself . We have better things to do than running after a simple peace of information isn’t it ? Check in took us 40 min to complete. No AC in the rooms . Overall it’s a pathetic hotel and should be avoided . Oh I forgot their breakfast is rubbish .

No AC, no hair dryer, many flies, poor services and super inflated price (even far more expensive than proper hotels in Moscow) during world cup, so don’t stay in that hotel unless you don’t have a choice like me

3 start hotel, short walk to public transportation, about 15 minutes to Kazan Center by bus. We stayed 2 nights but they didn’t clean our room. I understand the hotel was full because of World Cup but we paid I very high rate and they should hire extra staff. Outside this problem it was ok

Front desk service was good. Svetlana, who was there to assist English-speaking guests, was excellent. Comfortable, clean, no frills hotel. Only complaint was poor, almost nonexistent Wi-Fi in our room.

really old hotel not well maintained, not helpfull staff location ok but not so good really not worth $150 a night not even $150 rubles a night and I paid $150 dollars

Muy buenas instalaciones limpieza y atención , solo debe mejorar el aire acondicionado en áreas comunes , lobby y no pudimos encontrar la pileta cubierta

do not recommend unless on a really tight budget.reception rude and cannot communicate in any other language than russian

Good in general but a few staff in the counter for check in ..... long long lines English needs to be improved.