Peermont Metcourt Inn at The Grand Palm Resort

The carpet needs a refresh .

The hotel is good. Efficient staff. I didnt like the smell of smoke downstairs. Im pleased it didnt filter upstairs to the room. Tastefully decorated rooms.

The Hotel requires a Bar and catering facility I travel plenty and when I check in I do not wish to then have to get back in my car and go to sister Hotel for dinner and breakfST

The pool side was great

The whole hotel felt tacky the room although smells like smoke. The Room was super small with old style furnishing and a TV the Size of a Laptop Screen. Next to the Main Road with lots of noise. For Breakfast and Supper, you had to drive to the other Peermont Hotel not great at all. I cancelled my booking there, they promised to Refund me but the reneged on the Deal. Not Recommended at all

Extremely friendly staff

This property does not match the photos! The furniture was dirty and out dated! The receptionist was not at the desk when I arrived. No one knew where she was. I asked for the remote for the TV 3 times and never received it. There was not kettle in the room, however the night attendant was kind enough to find one for me. Horrible experience-I actually left a day early due to the poor customer service! I travelled by plane 2 days, and this is how I was rewarded for stating at your accommodation! Horrible expereice!

No room service which really inconvenience me to go to main hotel for food and beverages

The service was cold and unprofessional, the sockets in the room didn’t work and the shower was cold but I could not get much help when I reported it. The room service was very slow and I was even late for a meeting while waiting for my shirt to be ironed. Would not recommend.

The facilities were a little "tired". Only one towel in double room, no hairdryer. But a good buffet breakfast and helpful staff. The "Grand Palm" has fallen far, and has some of the poorest hotel restrooms we have visited. The last "signed' check was 3 months previous!