Hotel Leonessa

Hotel asi po rekonštrukcii,izba suita krásna nová,s vírivkou priamo na izbe,postele pohodlnne,ticho. Parkovisko v podzemnej garáži ,do centra mesta cca 20min,dobra poloha na výlet do Caserty,Pompeji.

Mozno trochu širšia ponúka na raňajky a kanvica na izbe by mohli byt,ale inak vsetko skvele:)

When we checked in we were early and they had our room ready which we were not expecting but were very happy about. When we dropped off our things and came back after being out the afternoon the front desk had told us that our room had a gift waiting for us. We were so surprised by the lovely gift of some sweet treats and fruit! It was a few days before my birthday and made us feel very special! The view from the Breakfast room was gorgeous and the breakfast was also great. I found that it was very clean and staff was very friendly from checking in to checking out.

I found certain times at night the hot water wasn't so hot but I am guessing that is from everyone else using the hot water, or I just like it hotter than others. The first night we ate at Bistro Dali and everything was great but the third night the staff seemed off and slightly rude at times. But maybe it was just an off night or something.

Camere nuove moderne e pulite, struttura ottima sia per chi lavora che per chi viaggia per piacere! ristorante super ma la differenza l’ha fatta Conny all’accoglienza che con noi è stata fantastica! Lo consiglio!!!!

Bella struttura e staff veramente top

Niente tutto perfetto

We arrived at the hotel mid afternoon to find they had up graded us with out us requesting it. Our room was lovely with an huge terrace. We asked the hotel to order us a taxi which they did so and told us it would be a fix rate that had been negotiated by the hotel , which made it considerably cheaper for us to travel into Naples and back. The hotel over all was very good but there was one stand out and forgive i am probaly getting her name wrong but i am going to call her Connie? . She was exceptional, treated us like we were life long freinds. We inquired if there was a shuttle to the Airport which there was but not on the Sunday of our flight. Connie went into the back and negoiated with a young lad to take us to the airport. We ofcourse tipped him and it was well worth it as it was much cheaper than a Taxi. I would highly recomend the hotel and their staff, they are lovely people.

Nothing except leaving this hotel.

Check in was a hassle from the start. Front desk clerk was rude, aloof, unhelpful and had a very bad attitude. Our room was on the third floor and this hotel does not have an elevator. What 4 star hotel does not have an elevator? Photos on booking.com hotel listing were very deceiving and made room appear much larger than it actually was. This hotel is 2 stars max. Luggage needed to be wrestled with on several very narrow, steep and winding sets of stair cases leading up to the room. Stairs were very dangerous to guests hauling large luggage. There were no lights on at all on the staircases or in the small narrow hallways. Again, very ridiculous and dangerous. This hotel was more interested in saving electricity than it was about guest’s safety and comfort. The stair cases had to be entered through a door that led into a very noisy, crowded and chaotic cafe. Very weird and inconvenient set up. The hotel room was so small that there was no space for luggage or any space whatsoever to move around. The bathroom was even smaller, with the shower out in the middle of the room. Only one set of towels were in the room on arrival and one cheap plastic cup. Again, hardly a 4 Star experience. The room and bathroom were clean. No coffee available whatsoever for guests leaving early for Naples Airport. Spend your money somewhere else. This hotel was not worth over Euro 200 to stay here. Hotel restaurant staff barely waited on us and provided horrible service. Food was mediocre and not worth the price. All staff in this hotel and restaurant have bad attitudes and could care less about guests. Not a good experience. At all.