Royal Panerai Hotel

Quite unfriendly check in staff. Didn’t inform about the hotel, breakfast, room wi-fi… the facilities are quite old, beds creek… overall would not recommend to stay here

nothing-we did not stay there

we arrived to find the place in darkness! luckily my booking.com taxi driver was excellent and read a delapitated sign saying the hotel was 150 m down the road

My girlfriend was exposed to covid and the field hospital sent her here for quarantine and I was happy she could stay alone in a room with ONE bed and recovery quickly. Little did I know they wanted to put another covid patient in same room and share the same bed. Are they serious. How is this quarantine when you have to share a bed. Unacceptable!!! Due to their greed this hotel will get twice as much from the government for food and room. Owners are GREEDY and do NOT care about sick people only putting Baht’s in their pockets… How can someone in quarantine share one queen bed. Totally unacceptable. If two bed ok same as a shared hospital room. Ok with that but not two covid patients share same bed again they are greedy and sticky. And I will let all my friends know and tell them support this hotel and never to stay here as they are taking advantage of sick people. Many other better hotels in Chiang Mai to stay at rather then support this hotels greed. When questioned they said if she stay in room alone the charge will be 1000 THB per day. What, really are you serious? They already get money from the government for the room and food so they are gouging the sick just to be greedy and sticky and taking advantage of sick people. I have no time for greedy people and owners and again I will not ever stay at this hotel and I ask anyone with any morals and ethics to never stay here as well as owners again are taking advantage of this situation. I am going to post this one every website that I can to make everyone aware of this unacceptable greedy behavior of this hotel in a time when the Thai people are suffering enough. Shame on you Royal Panerai Hotel shame on you. You definitely do to practice Buddhism and are just full of selfishness. Karma will get you in the end.. One very unhappy never to be customer.

Hot water is out of order

Stayed here before and always happy.Clean,good value for money. Could do with some maintenance, looking a bit dated now but for what I paid would go back.

Our family have 5 days stayed here, but we have to charge all of, before we are staying, they posting really 4 stars hotel, I’m make sure only 2 stars hotel, because the room very older, When we return AC, the AC is noisy, I think the AC is broken, we would like to change another hotel, but we can not cause we charged all of nights in here, if we change we lost the money!

We had a basic room, would maybe consider staying again but choose a deluxe room to see the difference as there was no hairdryer, no coffee tea etc. Close to Old City. Good for price.

It was convinient to stay to go aroud the night bazzar and tape gate area with good restaurant.