Appart'City Confort Strasbourg Centre

Very large and well-equipped room. Although it faced the street there was almost no external noise.The front desk staff were friendly and professional. Breakfast was self-service in a rather souless basement room. My only complaint would be that the pillows in the room in which I stayed were very thin.

Really just a basic city hotel that was very clean except for stains in the carpet in the room. Large rooms.

Stayed for a couple of nights to visit the city. was very impressed with the apartment in the city centre very comfortable with helpful staff always on hand.fully equiped kitchen nice bathroom. useful having secure parking (Limited so pre book)

Overall a nice place to stay, not very comfortable and very hot in all the rooms.

My husband and I stayed at the Appart'City in Strasbourg for 10 nights. We were visiting friends in the area, and this was the perfect place to stay. Everything was clean and very practical, and for a very affordable price. We used the in-room kitchenette every day, and it had everything we needed: pots, plates, cutlery, dish soap, etc. The only drawback was that there wasn't very much toilet paper (and they replaced it only once during our stay). I had read about this issue in the Hotels.com reviews, so I expected it and found a nearby grocery store (Norma) where I could stock up (cheaply) -- problem solved! I had also seen in the reviews that an additional drawback is that the hotel doesn't provide room-cleaning services every day. This was actually a good thing for us, as it meant we didn't have to keep rearranging our things each morning with the expectation that someone would be coming in to clean. They came in to clean once, midway through our stay, and that was perfect! We would definitely stay here again. The room was quiet -- we never heard our neighbors -- and in a convenient location (close to the train station, tram, and downtown attractions). The nearby restaurants are also quite good; we ate at most of them. If I had one suggestion, it would be for the hotel to add a few extra furniture pieces to the room. The only comfortable spot was the bed; an armchair or small sofa would definitely be welcome.

Wow - I have never been so shocked at the level of service provided by a hotel. I have just got back from a two week road trip in Europe. We booked this hotel along with all our other bases on wether they had parking. We arrived at around 3pm and my partner had just driven around four hours from Switzerland. So obviously we just wanted to check in and relax. We pulled into the hotel car park where there was many empty spaces only to be given dirty looks by two girls who were stood smoking in the entrance, who strolled to the side as we tried to pull in. (One of these girls, blonde, I later saw working on deception. Disgusting and unprofessional) Upon checking in I asked how much the parking was and was told 'we don't have it'. No apology or service. No clear directions given to the alternative car park at all. The girl with brown hair and glasses working on the desk was SO RUDE. She told me I had booked through Expedia and when I said I hadn't I was given a look as if I was stupid - obviously I booked on hotels.com! This also happened when I asked for help with the wifi and she actually turned my phone off airplane mode and told me I couldn't access wifi without turning it off. Errrr yes I can! iPhone 6s do connect to wifi whilst on airplane mode. Both times this rude receptionist gave me a look that could kill and was so unhelpful. I'm really not sure why this girl is even employed in the service industry. On top of that the room was basic with dirt on the walls.

All was well. Comfortable. Convenient. Nothing earthshaking. Within a short walking distance to Petit France.

Convenient location, but was not the cleanest, had a sticky feeling to it. pull out bed was very uncomfortable. They did however let us keep our car in the lot while we toured and we're very helpful with our reservation.

This was a great experience. The hotel is clean, quiet and modern, and steps away from the historic old town section of Strasbourg. The room was spacious and very clean. The staff was very, very friendly and extremely helpful.

Placed in good position, petit France is just 10 minutes walking. Car park is an issue and the fact there is no light sign on the hotel make it hard to see it