Ona Palm Beach

The property was very dated and not very clean. Towels only changed once in a week and bins only emptied once. We paid for an apartment with a pool view, but we could barely see it were put in an apartment furthest away in front of the car park. The location was ok easy enough to walk anywhere. Not many English staying here but that was not a problem. Wouldn't return too dated.

Food was mediocre as l did the half board stay

Large, clean and well-run hotel in a prime location close to the beach and main strip. Rooms all have a balcony with pool or sea view. Be warned - mattresses are very hard.

Great choice of food at the buffet. Great location, with a shopping mall at the ground floor and right next to the beach. The wifi didn’t work in our room “I’ll report it” was the answer I got and still no wifi. So noisy at night just outside the hotel.

Hotel is dirty, rooms not up to oar, at least our suite was terrible. Both bacony doors (exterior ground level) did not lock, waited over 4hrs in room for maintenace. Roaches walking all over, moldy bathroom. Unable to ever speak with a manager, kept getting the run around. We checked out after fjrst night.

Amazing for getting to shops water park bars beach

Would stay again but disappointed the gym was closed for relocation half way through the 2 weeks

Great beach and easy access to it. Rest is average .

We have had a lovely time We had a studio with a beautiful sea view The studio was a very good size with everything we needed for our 4 night stay. Unfortunately the bathroom had a sewer smell which was very overpowering. As we only stayed 4 nights we just ignored the smell as only really needed the room to sleep in as out most of the day.

Hotel staff were lovely and very efficient we had trouble with noise from next door and I call reception and they sent security up and sorted it straight away they were also given a written warning saying if it happened again they would be asked to leave and we had no more trouble from them for the rest of our stay, Brilliant. Hotel is in great location, easy walking to beach and sea front, lovely pool with lots of fun for children so can get a bit noisy at times. Apartment was a bit dated and could do with a make over especially the bed settee and the beds are a bit firm , the shower has great water pressure and there was always hot water. We had an apartment with breakfast included and there was a good selection of hot and cold food. We had a great week’s holiday and would visit again