Ona Palm Beach

Only replaced towls 1 time in the week was not cleaned or bedding changed

Very friendly staff with a great pool area and good location. The room was very dated with no air con. Stayed with a group of friends so was fine for what we needed

Lovely hotel, great location, clean and tidy rooms and friendly staff. Will definitely stay again.

I thought the staff where great the place was clean and id come back here

Staff are not remotely friendly and extremely rude. No cleaning or towel change in 3 days. Have to beg for toilet rolls. Room in urgent need of renovation. Woke up to a cockroach in my bed. Breakfast is poor. Omlette ediable thats about it. Location is the only good thing about the hotel. If you get 1 of the lower floor rooms you will have no view. Lifts hardly work. Lots of water spilled roudn the place that was never getting cleaned up. Check in staff are horrendous and need to learn some customer service skills. You will not be allowed to check in till 5pm even if your room is ready. Luggage area is not secure. The lock does not work. Entertainment guy is the only decent thing at the complex.

Nice location

Loved out stay lovely spot

Room was perfect, quite noisy, but close to beach and nice restaurants. Would recommend.

Great hotel fpr both famlies, couples and friends. Peter at reception could not help me enough. I asked for a pool and sea view and i received what i ask for and peter made sure i was happy and asked me when i was next down was room ok. Loads of entertainment during the day for kids and adults. Location is great close to everything. Will be returning.

Lovely hotel location great