Premier Hotel

Arrived first room had no working lock on door 2nd room very poor plug behind pillows shower broken no breakfast even though it was offered on booking bed sprung mattress which was uncomfortable springs sticking thru mattress management no where to be seen even after many requests Not offered any alternative room or compensation ruined our trip no usable table as it was being used for the telly Very young staff with very little customer service training

Comfortable for couple room and our room is city view

Please prepare iron & iron board so that the customer would not troubles the housekeeper to bring up to customers room. water bottle (big size), extra towel,

Conveniently located hotel staffed by friendly welcoming people, but unfortunately there isn’t anywhere in the lobby to sit, all the chairs appeared to be occupied by non guests. Fortunately we were allocated a very spacious room which helped to enhance our stay. Breakfast was reasonably, enough to eat but unfortunately all the “hot “ food was stone cold; for some inexplicable reason all the containers were left open. Overall I would recommend this hotel due to the helpfulness and friendliness of the staff.