Residence Inn by Marriott Springfield South

We were given the key to our room, went to the room, swiped the card and entered only to find the room was already occupied. The occupant was quite startled and quite perturbed. NOT cool. The next room we were given had a toilet that overflowed upon flushing. Got it fixed...only to run into the same problem with the same toilet the next morning. Again - NOT cool.

This is the best place to stay in Springfield, other than the newer Springhill Suites (which has the same owner). I’ve stayed almost everywhere else. Staff are friendly and even post-Covid they clean your room every day. The rooms are up to date and modern, and the daily breakfast is decent (better on weekends).

2 adults 1 kid in a King Studio Suite just perfect and large for us. We were at room 211 and we stayed July 9-11, 2022. Pros - Large, fully equipped room with comfy bed lots of pillows - full sized kitchen with pots pans plates glasses cooking utensils etc. - EXCELLENT front desk staff especially the tall, male receptionist of whom I'm sorry to say I did not get the name. Very friendly, accommodating and willing to help with whatever our needs. - Newly renovated modern hotel - Around 15 minutes away from downtown Lincoln tour spots and there are tons of restaurants around the area (some walkable) - It was a pro for us that the pool area is by appointment only and only 1 room can use the pool in the hour alloted to your appointment. - Comes with free breakfast which rotates with the usual fair of waffles, hot breakfast, croissant sandwiches, bagels, oatmeal etc. - Check out time is 12PM - Elevators are fast - Laundry room on-site Cons - While our room was clean and sheets were spotless, I did notice that the fridge was not wiped and the kitchen counters a bit sticky. But it wasn't a biggie because I wipe with sanitizing wipes all over the room anyway. - The AC is a bit loud, woke me up a bit but not too much. - Much of the time it was quiet. The only possible disquiet would be the door locking and opening at next door. - Although pool hours are by appointment only, there was a bunch of teens (some of them aren't even guests) who may disrupt the booking times as they tend to just get in and out of the pool without regard to policies and even left soaked towels beside the pool (disgusting behavior). Staff was able to handle them professionally. Overall, cons dont discount one bit of our stay which was pleasurable. Don't hesitate to book this property. It's one of the better hotels we've been and we stay at different hotels almost every month.

Staff was incredibly friendly and helpful

Friendly staff, comfortable bed and great room. Breakfast was excellent! Very quiet.

My stay was great! Check in and out was smooth and hassle free!

The hotel is undergoing a renovation but it’s been really well-maintained so we didn’t fell like we were in an old property. The suite was very clean & comfortable but the staff is what really made it a great stay. Lanes checked us in and he was efficient & really pleasant. He & EJ were at the desk and ready to answer any of our questions. Tina was at the evening receptions & breakfast hours and made sure everyone was enjoying their stay. Rhonda joined her at the breakfast hours and was just as welcoming as Tina. Great hotel experience!

We liked everything about this property. Starting with the friendly check in desk staff, to the, to housekeeping, and the breakfast help. This is one of the best experiences we have had traveling.

Liked the pool, but the rest of the hotel was unimpressive. Bed seemed lumpy. The ventilation blew all night and it was noisy. Breakfast typical hotel food. Near lots of restaurants. Not some place we would return to.

The AC wasn’t working properly. We think the filter hadn’t been changed in 20 years. The bed squeaked some when you moved but it was comfortable. The bathtub is very slick so be careful. I had to use the business center for some unexpected work and the internet was very slow. I probably should just learn to use my tablet. The breakfast was typical. It was also clean and the staff was helpful.