SpringHill Suites by Marriott Enid

There was barely any hot water in the shower. Otherwise, the place was nice.

A little out of the way, but a nice, new hotel. Very clean. Staff was super friendly. Good breakfast. Bed was comfortable. Room is spacious. Will stay again when back in Enid.

Not a lot the hotel can do about it but they have a large number of oil field workers that come into the hotel with with lots of red dirt mud on their boots. other than that, the hotel was in good repair, comfortable and our room was clean, nicely furnished and had everything we needed.

I am a member of the Marriott Envoy and always book online and never had any issues until I booked at this specific hotel at Enid Ok. We are here in a nice little town of 50k people and there are scheduled soccer games of probably 2,000 to 3,000 people over a 2 day period. So I booked my room online at 5:00ish and checked in on line… then I arrived at the hotel by 8:30 with my family ready to rest and they tell me that my room has been sold. Poor management…. I had my reservation confirmed and charged to my acct. I believe they’ll sell to walkins on higher fees. I’ll stay away from this hotel and any associated chains.

Hotels.com charged me for 2 rooms for 1 night. The hotel said they only got 1 room reservation and charged my card for another room. Hotels.com blames springhill suits in enid ok. Springhill suits blames hotels.com. Neithet one is taking responsibility for double charging me and Neither one is regunding my money

Not enough handicap parking, my daughter has a broken ankle. Had to wait a moment for the lady at desk to finish texting to help me let alone ZERO greetings. Stayed in room 232. Bathroom where toilet is, i have no Idea what that concept is for. And at the other end was a shower tub and normal size sink. Walls had smears or dirt and grime all over especially in bathrooms. Some sort of remodeling looks to have been done horribly. Breakfast was appreciated, what would have been AMAZING is coffee in the 4 coffee containers during breakfast. The front desk lady knee several of us were looking for coffee and did nothing to assist. The absolute worst was the god forsaken "bar" in lobby that is so loud and rowdy with people. When you have been on the road all day and obviously are from out of town the last thing my family needs to see ir hear is a damn loud bar with yelling and horribly loud music HOTEL DEFINITELY NEEDS TO THINK ABOUT THINGS.

Wr enjoyed our stay very much

The property and rooms look nice at first glance, but it’s deceiving. The hotel and our room had a musty smell. There were dead roaches on the floor near the pool. We also found mouse feces under the mattress in the trundle bed. Our sheets also had stains. We covered it up with extra sheets but felt a bit uncomfortable. All in all the location wasn’t bad and the room was nice looking, but dirty.

Kaylie (not sure I am spelling her name correctly) was always helpful, smiling, and professional.