Ramada Santo Domingo Princess Hotel

Good

The hotel furnitures are very old and in bad conditions. The first night was unpleasant. The management changed my room, however, the second one had a very strong smell because of the humidity. I ended up moving to Catalonia. The mail elevator card reader is not working.

Water leak in first room Water leak in second room. In third room lock sometimes doesn’t work In third room no hot water No remote for TV Not enough towels Front elevator not working

I've been staying at this property since during the pandemic and at every stay I encountered the following problems: bad communication at check-in, room in poor condition, no working security safe in the rooms, No Hot Water, unstable internet service; This review is in no way to throw shade on anyone, but this is a Wyndham property and I do expect that all efforts should be made to bring the quality and service of this location up to the standard that I am accustomed to at other Ramada/Wyndham hotels. While there are presently ongoing repairs I want to advise that focus should not only be on paint-job and cracks in the walls but to ensure that all rooms now have running hot water, stable internet and all rooms have a security safe for the guests to store their valuables. I look forward to my next visit and the opportunity to stay in one of the newly completely renovated rooms.

noisy dirty and people shouting

Poor state of the rooms. No air-condition during my stay. Cleaning was terrible.

The room wasnt clean, mildew on the ceilings couldnt sleep with a headache from it and due to the cosino could hear the music from under my bed and no window at all

Most comfortable beds ever!

Wifi doesn’t work

Buen hotel, pero hay cosas a mejorar.