Ramada Santo Domingo Princess Hotel

It was okay

This hotel is located is a very good area and service was excellent

Great location but I’d never stay there again. Rooms need a renovation. Very nice cleaning lady but rooms are scary. Breakfast was ok. Front desk assisted with getting around but the hotel is rundown

No me gusto la condición del baño y la habitación.

There was no hot water the entire stay or clean wash clothes. Dirty dingy towels. Will not be returning. Staff was nice tho.

The lady at the reception was extremely rude and unprofessional, was on phone whole time, did not send blankets after multiple reminder. We wanted to sleep early to catch early morning flight but simply couldn’t because of hours of delay in just getting the blankets and noise coming from the road. They like to honk even at night hours and this hotel is located at the most congested part of the town so constant loud noise will not let you sleep.

Bueno

Very old hotel with deteriorated facilities and noisy rooms

The mattress is too hard and old. The noise from the neighbor kept us up but reception, resolved it as soon as we reported it. The gym does not have a bathroom. Some of the equipment is broken and not functional. No towels in the gym no hand sanitizer in the gym otherwise good enough for a few nights.

This was a terrible experience, No hot water No phone in the room No privacy, curtain blinds were bent and damaged allowing anyone passing the windown to see in. Staff treatment was terrible. They never said good morning, not once. Zero hospitality. Room had an odor. Requested an iron 3 times over 2 days. Never received this until the 4th time. Had to physically go down each time and request an iron. Still it was never delivered to the room. Had to retuen a 4th time, stand and wait 15 minutes for the staff to actually bring the iron. Terrible experience, furniture in lobby was torn, over all property conditions would disgust anyone.