Hotel Residenz Hochland

The staff were AMAZING! They made our stay fabulous!!!

Co gender sauna

The very friendly staff from the restaurant, the food and the location.

The staff were extremely welcoming and genuine. The food was excellent and the overall service was spot on.

As the snow didn’t come as predicted it wasn’t a ski in ski out hotel unfortunately. This made the location marginally less favourable but this wasn’t the fault of the hotel. It’s global warming!

The staff were very pleasant making us feel special. We were always referred to by name and all staff were polite and efficient. We stayed in a 'superior' room which was very large and very comfortable. Food was very good with plenty of choice for breakfast and dinner each evening, including vegetarian option each evening. Facilities at the hotel were very good with play areas for children and even some for adults. The swimming pool area was always clean and well looked after. The provision of bath robes and additional towels for use at the pool was also appreciated.

There was little room for improvement as we had nothing to really be concerned about. It would have been nice to have had some English TV stations available for those evenings when we did not want to spend time in the bar or go out. There only seemed to be one channel in English and a further channel where the audio did not relate at all to the video. Obviously there were news channels but no drama or entertainment.

Das Zimmer war sehr groß, sauber und mit allem Komfort. Das Personal war sehr freundlich. Dieses Hotel ist sehr zu empfehlen.

Lovely hotel and setting. Staff very helpful and friendly.

No issues