InterContinental Marseille - Hotel Dieu by IHG

Good place to stay

Fantastic hotel. Very central and beautiful building with excellent facilities.

Loved the hotel Only bad thing no complementary water in room every where else I have stayed had this

Wonderful hotel in a historic 18th century building with beautiful views of the city.

The hotel was very well situated, and the views from the room as well as the outside dining area was beautiful. Standing by the poured and looking back at the hotel it is equally beautiful. There is No signing area or swimming pool. There is an indoor lap pool only. The room was very nice, which included a large balcony with a beautiful view. However, the air conditioner was not strong enough to cool the room. We spoke several times to the front desk and several times people were sent to the room, but there seem to be no solution.the bathroom area was small and there was little privacy. The breakfast buffet was more typically suited to a budget type hotel. The servers in the bar and food area outside were extremely slow and not interested in providing a high-quality service. I chose this hotel because it was in La Panier area - an area I was interested in exploring. However, if I return to Marci, I will not be staying here. Previously, I stayed in a hotel on the opposite side of the old port, which was very well situated and very well run with a beautiful breakfast on the roof and a pool that offered sun lounges.

This is a beautiful, centrally located hotel in a historic building. You’d be hard pressed to find a nicer place to stay in Marseille. Because of the size and age of the building, the air conditioning wasn’t quite as cold as I would’ve like but I otherwise have nothing but good things to say about the hotel. Get a room with a balcony if you can - it’s worth it!

Lovely room and bathroom. Excellent breakfast selection. Good location by the port

Excellent

This exceptional hotel exceeded our expectations in every way! The dedication to customer satisfaction shines through in every aspect. The staff were warm and welcoming, the property was immaculately clean, and the beds were incredibly comfortable. The spacious soaking tub and delectable food served on the stunning terrace were the icing on the cake. Our stay here was the highlight of our five-week European adventure, and we would not hesitate to return. A truly outstanding experience!"

We have been traveling Spain, the Catalon region, and the French Rivieria. We have stayed at a variety of hotels on this stay, and I’ve stayed at many in my lifetime (including Intercontinentals). This hotel was the worst on this trip and the worst 5 star hotel I think I’ve ever stayed at before. Firstly, the staff is horrible. Unfriendly, unhelpful, and downright rude at times. As as an example, we waited so long for a taxi (over 30 minutes checking in every 5 minutes while others got taxis), that eventually we ordered an Uber. The concierge had the nerve to tell me that Ubers weren’t allowed! I had my 2 young daughters (8 & 5) with me waiting. The food is terrible. We ordered room service one night and got one children’s burger with just cheese on a bun (no burger) and one over cooked burger. My runny chicken salad sandwich was atrocious. They provided 1 condiment for all of us. The dinner at the bar on the terrace was no better. We had a very sub-par pizza for the kids and unripe tomatoes served with bland burrata cheese and a scoop of pesto. When we wanted anything, we looked back to see an empty restaurant filled with dozens of servers conversing but none checking on us. My daughters needed water, but they never had a chance to ask. The rooms are nice enough, but the pillows are way too soft and the furnishings do not scream 5 stars. There are stains on the carpets and our bathtub was dirty. I would not recommend nor stay there again.