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9.2 / 10 Guest Rating

InterContinental Marseille - Hotel Dieu by IHG

1 Place Daviel, Marseille, Bouches-du-Rhone, 13002, Marseille, FR

InterContinental Marseille - Hotel Dieu by IHG - main view

About the Property

Escape to the breathtaking InterContinental Marseille - Hotel Dieu, where luxury meets the charm of Marseille's old port.

Indulge in Wellness
Pamper yourself at our serene spa, offering rejuvenating massages, body treatments, and facials designed for ultimate relaxation. Unwind in our indoor pool or invigorate your senses in the sauna and fully equipped 24-hour fitness center.

Culinary Delights
Savor the exquisite regional cuisine at Les Fenetres, one of three exceptional dining options. Enjoy the convenience of 24-hour room service or unwind with a drink at our stylish bar/lounge after a delightful meal.

Elegant Accommodations
Retreat to one of our 194 uniquely decorated guestrooms, featuring luxurious pillowtop beds, LED televisions, and designer toiletries. With complimentary Wi-Fi, you'll stay seamlessly connected throughout your stay.

Book your stay today and experience the magic of Marseille at the InterContinental Marseille - Hotel Dieu!

Facilities & Amenities

Meeting rooms
Full-service spa
Fitness facilities
Electric car charging station
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Sauna

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation. Pool access available from 8:00 AM to 8:00 PM.Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Up to 10 children 1 year old and younger stay free when occupying the parent or guardian's room, using existing bedding. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Cashless payment methods are available for all transactions.This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

9.2
Exceptional128 verified reviews
AI Summary

Guests highly rate the beautiful hotel and frequently praise the convenient location.

Categories

Cleanliness9.1
Service9.6
Location9.6
Room Quality9.1
Amenities9.1
Value for Money8.6
Food and Beverage9.1
Overall Experience9.3

Select topics to read reviews

Y
Yoshimitsu
Verified booking
Standard Room
Stayed in Feb 8, 2024

"Degraded service"

6.0

My room was not cleaned at 4 pm. Trash remained in the room. Laundry was delivered late.

Helpful?
M
Marcel
Verified booking
Standard Room
Stayed in Feb 7, 2024

"Exceptional"

10.0

💯

Helpful?
T
Tina
Verified booking
Standard Room
Stayed in Jan 14, 2024

"Excellent"

8.0

Mostly all as expected for a hotel of this rating/price. Compared to previous visits to Marseille we really appreciated the ease of 24hr valet parking for euro 39 at this hotel. Breakfast was chaotic and did not reflect the hotel’s rating.

Helpful?
C
Carol
Verified booking
Standard Room
Stayed in Dec 31, 2023

"Exceptional"

10.0

Clean

Helpful?
A
Angela
Verified booking
partner
Standard Room
Stayed in Dec 20, 2023

"Exceptional"

10.0

Beautiful hotel with amazing view. Room is very comfortable with style. Staff could be nicer, the plumbing system might need to be updated, sometimes it has a smell. But will definitely stay again if I come here again.

Helpful?
E
Ersel
Verified booking
Standard Room
Stayed in Dec 6, 2023

"Excellent"

8.0

It is wonderful hotel

Helpful?
R
Richard
Verified booking
Standard Room
Stayed in Oct 28, 2023

"Exceptional"

10.0

Staff were very understanding and concerned with the quality of stay

Helpful?
C
Cara
Verified booking
friends
Standard Room
Stayed in Oct 16, 2023

"Exceptional"

10.0

This was probably the best hotel we stayed at in France. The staff was very friendly and accommodating. Our room was clean and spacious. Our taxi driver said this was the number 1 hotel in the city. Would definitely stay here again if I am ever in Marseille again.

Helpful?
C
Christopher
Verified booking
Standard Room
Stayed in Sep 24, 2023

"Service Felt More like a 3 star hotel "

6.0

I expected a 5-star experience at InterContinental Marseille, but was sorely disappointed. Upon arrival, no one assisted with luggage, and the check-in felt more like a 3 star hotel. We checked into our room and immediately noticed several issues: tools left behind, a crooked TV, and an unclean bathroom. We tried to contact reception, but no one answered. Meanwhile, we waited 45 minutes for our luggage to arrive. It was only when the bellman came with our luggage and we informed him of the room's condition that he managed to get reception to contact us to be moved to another room. Later we contacted room service for some ice, only to be told it would take 30-40min. In the end I just went down myself to get ice from the bar. Seriously 40min for ICE? I booked this hotel mainly for the spa, which turned out to be mediocre, not matching the allure of its promotional videos. The bellman's friendliness and local knowledge were a small bright spot in an otherwise disappointing experience. InterContinental Marseille needs to seriously reconsider its 5-star rating if it continues to offer service that is more in line with a 3 star establishment. I would not recommend this hotel for those seeking a luxury experience.

Helpful?
M
Matthew
Verified booking
partner
Standard Room
Stayed in Sep 18, 2023

"Good"

6.0

An amazing building let down by poor service

Helpful?
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