Hotel Casa Fortuna

Great veg breakfast - South Indian and partly Jain Kanisk at reception and Chia Sharme in 'Kitchen' are doing great work.

Very central location, clean and comfortable. Very obliging and helpful staff.

The hotel was very good! The staff very friendly!

There is a little bit of noise in the evening from the street as it is in a very central location, but this was not a problem for us.

The location.

While some staff were kind, others just wanted to make things difficult. (Example — we came down with our laundry. They told us to return to our room with the laundry and wait for someone to pick it up a few minutes later. Just silly. Another example — in various places they say laundry is done at 5 or 7, then they said 8, then 9. In reality, the night we needed to pack for early departure the next morning, not only was it not delivered until after 10 pm but the staff got combative and actually hung up on my husband when he called to ask when it would be delivered. Internet is awful. Constantly kicking you off and saying you’re reached a cap, which the staff seemed to have no clue how to solve and just kept ignoring until one person fixed it easily — for that day. Maintenance is not good — mold covers the walls in the bedroom around the bathroom, and using the shower resulted in water all over the bathroom.