Nikko Hoshinoyado

Nice service and food. Wished the room hater was on was when we came in.

This is a traditional Japanese hotel, so the bed is a thin sleep pad on the floor and shoes aren't allowed in the room. Chairs are also very low or on the ground so this is probably not going to be ideal for anyone with mobility issues. However, if you are looking for an authentic Japanese experience, then this is the place. The rooms are lovely, with tatami mats and thoughtful little touches throughout. The staff couldn't be nicer and they even had a few who spoke English which I found to be fairly rare, even in the more Western stlye hotels I stayed in. There is also a lovely Japanese Garden, which is the view for breakfast. I went for the traditional Japanese breakfast which might not be for everyone because in Japan they eat the same things for breakfast as any other meal so amoung other things, it consisted of cooked fish, squid, pickled vegetables and sashimi so not exactly what Westerners are used to but it was beautifully presented and was really good. They do offer a Western breakfast too but I say be brave and go for the Japanese one. The location is great, an easy walk to the World Heritage shrines and the hotel does a shuttle to and from the train stations which is a bonus. I would definitely stay here again.

Staff was very helpful to organise our daily tourist activities

*Important* This hotel, unlike other hotel in the cities, do not have private bathroom (not even a bathtub) in your own room, meaning if you go with your family, all of you family members have to take turn to visit the public onseng bath center. The room is small. It makes you sleep on the floor Japanese style but the living room can barely fit in the people we booked for (3 ppl for a 3-pax room in my case). The room has very limited amenities, and for example the soap provided was limited and the water runs extremely slow over the small basin in the room. In addition, we were on a driving trip and that the private car park was always full, meaning we had to park at a secondary car park which is further away (and more inconvenient if you have luggage). The hotel is close to the city center and is right next to "Shinkyu", that's prolly the only perks I can think of.

The staff here was accommodating, the room prices were reasonable for the room sizes, location, and view, and overall it was a lovely ryokan with a lot to offer. Their dinner and breakfast service is interesting to say the least, with it providing unique Japanese meals, but I wish the skills of the staff there didn't vary quite so much. Some of the staff are friendly, helpful, and willing to give you an idea of what is being presented with each dish, but others kind of just leave it up to you figure it out. Part of this is a language barrier I'm sure, but the first staff member I had on my first night in the restaurant was so excellent at this that it soured my experience a bit with the other staff members there. Overall, the food service was worth it if you want to experience something distinctly Japanese and with an excess of food each morning & night. My overall impressions of Nikko Hoshinoyado were very positive and I'd gladly recommend it to anyone else travelling in the area. Great location, great general staff, plenty of English language support, and lovely facilities.

료칸의 식사가 매우 훌륭했습니다. 닛코 지역의 역사깊은 음식인 "유바"요리도 함께 맛볼 수 있어서 좋았습니다.

夫婦で利用させて頂きました。食事の才には、子供連れの方もおられたので、半個室で用意してくださり、声も気にならず、 ゆっくり時間をかけて、食べることが出来ました。朝ご飯も、同じにしていただき バイキングではなかったので、品数多く 大変、良かったです。 お部屋もお掃除、行き届いておりアメニティグッズの中に、足袋の形の靴下があり 主人共々、感激いたしました。 立地も良く、東照宮メインに来たので、観光の中心地にあったので、探すこともなく 助かりました。 食事、お部屋、周りの環境、とても良い旅行させて頂きました。ありがとうございました。

Bien ubicado cerca del santuario y el puente. Muy buen servicio

Top quality in every sense of the word. The staff are kind and they really stive to deliver the best service. Great facilities and an amazing onsen both indoors and outdoors.

離車站有些距離，但趕在6點前抵達車站的話，能請飯店幫忙接送。 訂房時選了一泊二食的選項，兩餐都非常豐盛美味 到訪時是冬天有層積雪，從房間窗外看出去十分舒壓～ 房裡沒有浴室，安排至大浴場洗澡。但不清楚是否是房型的關係。