Résidence Goélia L'Aigle Bleu

The place is located very close to the ski lift. There is a small spa (2 jacuzzi, 2 saunas) and ski room with ski boxes dedicated to every room.

No one cleans the snow in front of the building. It impedes walking there and makes it dangerous when the snow turns into ice - the whole pavement looks like big ice rink. When you enter the room, there is a feeling that it’s only slightly cleaned. There was also a terrible smell of burned oil. The hairdryer was broken. What’s more, you need to extra pay for everything like : towels, wifi, tv, parking. At the end of your stay you need to make an appointment with the staff at the certain hour to have your room verified - it’s very stressful and inconvenient.

En sois bien. Mais je pense que hôtel.com donne peu d’informations sur l’établissement. A l’arrivée sur place j’ai appris que je devais faire le ménage à la fin du séjour. L’appartement en sois et propre et bien équipé au niveau matériel. Mais pas de linge de douche. De tapis de douche. Pour la cuisse la même chose. Seul les draps de lit fournis. Pas de papier toilette ni de papier pour les mains en cuisine. En sois il faut venir avec ça maison directement comme ça c’est fais. Mise à disposition d’un aspirateur pour le nettoyage facturer 5€ je trouve un peu déplacer!!! Un Balai , ramassoir et panosse dans l’appartement. Tout ça pour dire que certaines info ne son pas dites avant la réservation et seulement sur place on se rend compte de la chose .

Centrally located. Location was literally the only thing I did like....

A LOT. We booked the hotel for 2 nights. I'm am so glad we did NOT stay longer. After booking we were sent the "extra" charges after the fact. I was annoyed these were not listed up front. Very shady. The hotel charged for daily or weekly wifi, even use of the television... we didn't opt for any of it. During check out, we were told we needed to take the sheets downstairs and the garbage out. Whatever, that's fine, but what put me over the edge was having to literally vaccum our own room. I have never stayed in hotel that made you vaccum! We were not even messy. We had the minimalist crumbles. What the joke this place was and we paid more than surrounding hotels while having to do the housework. Stay away from this place. Will NEVER stay here again!

The staff has not been very been friendly. For example they did not explain the facilities or indicated I had to pay extra for towels which I was expecting in the room. Since the reception was then closed I had no towel for the fist day! Beds were not prepared. Not nice after a long trip. The apartment is run down and definitively need to be refreshed.

Having read some reviews I expected this to be more run down than it was. It was actually very good for the money. Linen was provided free of charge, as were cleaning items for the flat and enough plates, cutlery and kitchen items, which some reviews had said were either extra or not available, but I believe towels were extra (we bought our own). Staff were helpful, place was very well located next to the lift and a 5 minute walk to the supermarket. There is underground parking, but it’s height restricted; we had a 4x4 with a top box, so no good. But there was free parking outside in a car park 10 minutes walk away. The one downside was the spa; the jacuzzi was not very warm, the Turkish hamman very noisy and the sauna broken, which judging by previous reviews hasn’t been fixed for over a year! So don’t go for the spa, but everything else was pretty good. If you are on a budget holiday it’s great and Serre Chevalier is one of my new favourite places!

size of rooms and location

signage about stay a little too harsh due to translation to English

location

was not clean and understaffed. check in was at least 1 hour and more

Words cannot describe the experience we had at this property. Rooms reminded us of prison cells with one of the rooms in our apartment not having a single piece of furniture besides the bed. Cleanliness of the rooms was very poor.