Hotel Sur

I ABSOLUTELY love this hotel!!! Every time I come I get treated as family, as I am sure are most guests!! I left a little tip in my room for housekeeping. The room was nice and clean every day and from my experience at work it’s not a nice job!!!!!! THE bar staff……muy bien… left them a good tip then the boss came over to say no too much!!!!! I told the boss her staff are great and she should be proud…..and they brought me a pint!!!! Hotel sur ❤️❤️❤️❤️ see you next year… mucahs gracias

Definitely underrated. This hotel is much better than its star rating suggests. The rooms are on the small side but everything else makes up for it. The beds are comfortable, nice linen, air conditioning and a fridge. There was a balcony with furniture. The hotel is clean and nicely presented. Breakfast was buffet service and offered all the usual food and drink, which was fresh and hot. There is a nice pool with a bar and plenty of sun beds. There is also a bar that serves food, has sports tv and live entertainment. The staff were all pleasant, polite and extremely helpful. Enjoyed our stay and the facilities. Definitely recommend.

We are hear at the moment we have found no fault what so ever rooms clean and the beds are the comfy we are bed and breakfast they are amazing all English the staff and cleaners are excellent highly recommended the rooms are lovely we are on the front best place is the front the entertainment is good this is are 2nd time hear how it got to be a 2 star I never no

The hotel was spot on, very nice and clean, comfy beds so slept well every night, free air con and pool view can't ask for much more really. Pool area was nice and clean, pool a bit dirty though and can't be cleaned often as all my swim wear and towels etc turned green after 1 day of been in there. The lady with glasses and blonde hair on reception was lovely, very helpful and kind. However, young male receptionist and woman with red braided hair, mainly saw her in the kitchen / eating area, extremely rude! Horrible woman who quite clearly was talking bad about me, I can't speak Spanish but it's very obvious when someone is talking about you. Disgusting, it's giving JEALOUS. Because she had absolutely no reason to be as awful as she was every time she saw me. I was with my child and my Nan, what could I of possibly been doing to be made that uncomfortable, talking about me and giving me awful looks. Get over yourself! The staff in the bar didn't wanna know you, polite because they had to be but didn't want to know. Apart from the bald guy who was lovely. There was also a man called ibrahim a waiter there, lovely man, was very good and kind with my daughter but it became a bit intense when he was asking my child to go to the shop with him, bringing 2-3 ice creams and drinks at a time constantly, picking her up and kissing her cheeks and then eventually started asking me to go out with him, bad intentions really. Overall it was a nice hotel and a lovely area, that woman is the reason why I wouldn't go back there, and ibrahim just tone it down a bit you'll find your English wife out there somewhere, but not me tho.

Just returned from the Hotel Sur and have to say we had a pleasant stay. We were there for 4 nights bed and breakfast. The rooms were clean quiet and comfortable. There was maid service every day except on Sunday. The air con was at no extra cost. Breakfast was very nice with a cooked or continental choice and the usual pastries. Tea and coffee machine was good, nice and hot drinks. The pool area was clean with enough sun beds. The staff were very friendly so overall a pleasant stay and we would return.

Book 5 nights for me and my 12 year old daughter, I wasn’t expecting 5 star luxury as it was a cheap holiday, I was pleasantly surprised! The rooms are basic but clean, the pool was small but quiet and could always get a sun bed, great location for the beach, shops and restaurants, Cala Millor just a short walk, the entertainment was fab, the breakfast and evening meals were great, my fussy eater loved the lasagne and the cottage pie, I would definitely return for the price :)

What can I say! An absolute gem of a hotel. From the moment Christina welcomes you at reception, absolutely everything is amazing. As a solo traveller,I felt so safe and so well looked after. I stayed half board and the breakfasts were delicious, you name it they had it. The Evening meals were also lovely. Salads, main courses, always included a Spanish dish every evening, and deserts to die for! Single room was actually a double room for single use and most looked over the pool. Fabulous air con!! No noise whatsoever! No rush for sunbeds either, plenty available at whatever time of day! The staff were brilliant, so friendly. Had a ball, thank you Hotel Sur for a lovely wee break xx

Had a short solo break at Hotel Sur at the very end of July. I chose the hotel because of its convenient location, and good price, and I was very happy with my stay here. The single occupancy rooms are at the back of the hotel, so overlooking the pool area, and away from any noise from the bar at night (which wasn't bad anyway). The room is a great size for 1 person, with very effective air con, and a small but decent little balcony which, being at the back, got the afternoon sun and sunset every day. I stayed B&B, which was only a few euros extra, and is definitely worth it, consisting of fruit, pastries, cereal, cooked items, coffee, and juice. I rented a bike for the duration of my stay, and one great feature of the hotel is that they have an indoor bike storage area with secure locking posts just at the side of reception. This allows you to bring the bike into the hotel and securely store it overnight without worrying it will be stolen. Cala Bona and Cala Millor are really well suited to bike riding, so this was a really good idea by the hotel, and I'm surprised they don't list it as a feature on their website/listings. The guests at the hotel seem to be mainly if not all British, which I won't comment on other than to say everyone seemed well behaved, bar some selfish late night loud talking while walking back to rooms. All the staff I spoke with while there were very nice, and welcoming. This was my first time in Cala Bona, and I would definitely go back, and also stay at this hotel again. Well done Hotel Sur!

Well it was our 2nd visit and while we were there we booked our 3rd! The beauty of this family hotel is you get the same people around the pool on the same week each year which adds to the family vibe. The rooms are basic and clean with an added bonus of a fridge. The cleaners do a fantastic job. The hotel has a shop next door which is well stocked and clean. The entertainment is great and the staff are friendly. Can't wait to return for round 3! I can see myself returning for many years to come.

Lovely stay very friendly only fault our bed sheets were never changed in the 10 night stay Good was brilliant lots of choice