Hotel Ambrosiano

Location close to everything

The room was clean but the bathroom had a bad smell

Central location in town, easy to walk everywhere. Breakfast was better than other hotels as omelet was included.

From the outside and the reception it looks like a boutique hotel, with very very friendly and helpful staff. The kitchen is surprisingly good! So if you’re not in a mood to go out, remember that it’s kitchen is as good as outside restaurants. The hotel is located at the beginning of the major shopping street of Montecatini, that leads up to people’s square in the heart of the town.

This was the worst restaurant I’ve ever eaten in , tonight myself and my family dined at the restaurant at this hotel , we ordered our food , the waiter was a lovely friendly guy . When the food arrived it was horrendous, I ordered lasagne which came in 2 small squares with 6 sheets of pasta with nothing between them , no sauce or meat and stone cold !!! 2 others ordered carbonara which was exceptionally small and also stone cold , another ordered a medium cooked steak which was not edible because that too was cold and very undercooked and smoother in a terrible herb sauce . When we complained about the lasagne they said that what did I think lasagne was and that I had eaten the meat and sauce from it . The lovely waiter was no longer the nice polite guy who served us instead became a little agitated as did another member of staff who then cane to the table with my plate of food and asked what my problem was and again accusing me of eating the meat and sauce from between each of the 6 layers of pasta !!!! The bill came to €94 which was shocking as the food was appalling and not edible and the staffs manner left a lot to be desired . We paid in full against our better judgement and so as not to cause an argument or scene , never have I been spoken to or treated so badly by restaurant staff . Avoid at all costs

So we went to this hotel for only one night and it all seemed great when we checked in, but this changed quickly. First of all the hotel advertises that is has a very nice swimming pool so we asked if we could swim, because it seemed closed. But this was not possible you needed to rent a bathrobe and flip flops in order to enter the pool, to rent this it was 10 Euro’s. so we said well we have flip flops of our own and a bathrobe, but we needed to rent it anyway. Kind of b.s. if you ask me. Then we wanted to have WiFi, so we asked again at the reception, but you needed to pay for this as well.This is ridiculous if you ask me. And don’t get me started about breakfast. You would be as fulfilled if you did not eat at all.

The Food was pretty good, the water was good, and it was a nice place. Forgetting, as we do, we found that the shops were shutting for lunch-time. So, we decided to have something to eat and this place looked cosy. I was in search of Tuscan Bean soup, but had Minestrone instead. And Jacquie had brassaola carpaccio. Both lovely. So it was a well spent few hours.

You really feel wellcome when you arrive to this hotell. good service is their sign. The family is there every day and really want the guests to have a nice time . The restaurant is super with a lot of Italian dishes. We like this place very much.