Sevsamora Resort & Spa

Вежливый персонал, прекрасная локация и уютный номер.

The pool at the hotel was very clean, and everything was really good — from the atmosphere in the restaurant to the food itself

The smell in the bathroom

Most of the staff is polite, nice and helpful. The food is tasty, but you have to wait at the restaurant for quite a long time. Hotel is tidy and clean. Rooms look good and clean as well. Spa area is comfortable- indoor and outdoor pools, saunas, steam bath, jacuzzi, spa tretment. The territory is accurate and well kept.

When you book a room with mountains view, expect a view either on the road or fence. Now it's clear why rooms with pool view are more expensive. When you book the room with 1 large bed, expect 2 single mattresses instead moved together. I've asked to change my room because of that and because of very loud ventilation (I could barely sleep the first night). The new room was quite, but mattresses were the same, though I've specifically asked for 1 large bed at the time of booking, and it was confirmed to me. Trying to book spa treatment on Monday I was told that there's no specialist that day, so could only book for next day. Treatment and specialist were very good though! Both pools are extremely cold! Bear this in mind when travelling with kids! And last, but not least. During first 2 days the breakfast was delicious, but on the day of check-out I came at 9.00 (breakfasts are 9-11am) and there was nothing. After 15 mins of waiting (and reception member trying really hard to help me) the lady at the restaurant appeared and told that due to a few people at the hotel, there's no free choice breakfast (i.e. no fresh vegetables, no fruit, no yogurts, no bakery, etc) and I can order from the menu hot dishes. I started waiting, but after 20 mins wait nothing appeared and I had to leave as transfer was waiting for me. So, having breakfast time from 9, don't expect to have a breakfast even at 9.40... That was a disappointing part.