Fortuna Beach

The location was great, the property is not far from the beach, shops and some restaurants. The 3 bedroom apartments were large and rooms spacious, good for a group of family and friends.

The check in process and information were not accurate. The security staff was not on site, we had to call the owner/manager who was overseas, it took us almost 45 to 1 hour to be redirected and advised where to pick up the keys. The air conditioner did not work in one of the rooms, the kitchen drawer and bedroom windows were broken/could not be opened. The studio room balcony sliding door was broken, did not have a lock. When mentioned to the staff, they brushed this off. Onsite parking was limited. The pool area was poorly maintained, the spa did not work! A notice on the website and on site would be helpful, no discount was offered as a complimentary gesture!

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Location

2 of the 3 aircons were not working. The bathrooms were dirty. The reception was poor some security guard struggled to decide what room we going to get and no proper check in was done then later the night we were bothered by another person to make payment with no card machine and no change for cash.

The right place to be in flic en flac.