La Galuna Bacalar

Staff friendly and helpful

Todo bien

The floor in our room has chipped and had repaired and unrepaired holes throughout. The vanish on the front building stones was so strong smelling it was hard to take. The walls are paper thin, we could here everything outside and the pool water was sadly too cloudy to want to get into.

The decorations were beautiful. The room & property were clean. The man at the front desk check in was nice.

Buen ligar, tranquilo pero alejado de todo. El.cuarto tenia el piso roto en una zona pero bien en terminos generales

Good value for money. Friendly staff

Excelente en todo aspecto

Property was nice and, clean, quiet. If you don’t mind walking, this was a good stay.

Nous avons passé un bon séjour à la Galuna Bacalar mais l’hôtel manque un peu d entretien, il ne manque pas grand chose pour que ce soit top ! Nous garderons un bon souvenir de cet endroit car il nous a permis de bien rayonner à pied

Great property, most of the staff were super kind and helpful and the breakfasts were amazing! The only thing that bothered me were the guests at 7am in the pool screaming and wilding out and then again until 10:30pm when we were told that noisy times were between 9am -9pm. My husband is Mexican, I speak Spanish very well and the ladies at breakfast weren’t nice to me and making remarks thinking I didn’t understand the first morning so I sent my husband for the next days. Overall it’s a great space, great location and we had a private space with a jacuzzi that made the experience even better.