Hotel Canandaigua, Tapestry Collection By Hilton

Beautiful hotel. Convenient location. Would definitely stay here again.

Nice property,,nothing else about this place was nice. Upon checking in we had no body wash in our bathroom, no body lotion in our bottle. Our rooms were never made up, until we had to ask for cleaning service. Never had paper cups unless we asked for them. Also, no night lights, no pen and paper for writing. Most of all we had to pay for our own internet. I am not sure how much the restaurant is affiliated with the hotel, but they have been running special on one dish for five day. Even though they had other fish available on the menu, it was never available to the customer. Also the waitress over charged us for our prosecco by $6. A piece.

great location, very clean beautiful hotel

Modern, New property with many thoughtful touches: lots of hooks for hanging towels and clothes, large swivel big screen TV, nice lakefront grounds, guest laundry facility with mobile payment. Most of all. The staff was exceptional: Friendly and helpful.

Very good location to enjoy the beautiful lake..

My husband and I wanted to cap off a 2 week road trip with a unique property on a lake. Property said they only had two rooms left and we were quoted more than $400 for the room but figured it would be worth it. It was not. The room was barren, had one rickety chair for the table, an AC/heater outlet with splatter on it, no real glasses but rather the cheap cups you would expect to find in a motel six, and 4 pillows on the king bed. The lake view we were promised was part lake and at least half hotel rooftop . We were beyond disappointed and really should have left the property after we saw the room. The front desk did try to help by offering us another chair and real glasses. However, this experience left us cold and feeling ripped off. We were offered a new room the second day which was pretty much the same as the first minus splatter and we looked over a park to water and had a balcony. The bed was decent and the towels were nice which is the only reason I gave this hotel two stars. Go to a Holiday Inn E xpress and skip this property.

Our room was very large and spacious. The bed was very comfortable. We enjoyed drinks and appetizers at the bar. All in all a very favorable experience.

The property was beautiful, rock stone along the water line , well maintained property . I would rated it 5 stars except it’s a tad expensive