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6.1 / 10 Guest Rating

Pinegrove Hotel

262 London Road, Carlisle, gb

Pinegrove Hotel - main view

About the Property

Charming Victorian Elegance
Experience a stay like no other at the Pinegrove Hotel, a delightful independent hotel housed in a stunning Victorian building. Original Features Abound
Marvel at the impressive original features while enjoying modern comforts in each room, complete with a desk, TV, and private bathroom. Delicious Breakfast Options
Start your day right with a hearty Full English/Irish breakfast before heading out to explore Carlisle city centre and beyond. Book your stay now to create unforgettable memories at the Pinegrove Hotel.

Facilities & Amenities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Heating
Family rooms
Pets allowed
Bar
Fax/photocopying

Important Information

Check-in & Out

Check-in
Check-out10:00 AM

Property Notes

Please note that group bookings of over GBP 1000 are required to pay a 50 per cent nonrefundable deposit to be paid within 48 hours of booking. Please note that pets will incur an additional charge of £15.00 per night per pet. Free parking offered for a single car, please provide vehicle and license number after reservation.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

6.1
Good1673 verified reviews
AI Summary

Guests highly rate the friendly staff and frequently praise the convenient location.

Categories

Cleanliness3.6
Service7.0
Location8.1
Room Quality4.5
Amenities5.6
Value for Money7.5
Food and Beverage5.6
Overall Experience6.8

Select topics to read reviews

M
MichaelagbGB
Verified booking
family_with_children
Standard Room
Stayed in Dec 29, 2025

"Good"

1.0

Truly disgusting – avoid at all costs. We booked the Pinegrove Hotel Carlisle last minute for a family stay and were horrified from the moment we arrived. The entire hotel reeks — a sickening mix of stale curry, damp, and general filth that hits you as soon as you walk in and never lets up. The room was appalling. Extremely dated, dirty, and clearly neglected. The carpets were thick with years of embedded dust and grime, and the bedding was so unpleasant that we had to sleep on a coat just to avoid the pillows. That alone should tell you everything. As if that wasn’t bad enough, there were mouse traps placed in the room. Not hidden discreetly — actually in the room. The idea of needing pest control equipment in a guest bedroom is alarming and completely unacceptable, especially when staying with family. This hotel isn’t just tired — it feels unhygienic and borderline uninhabitable. It desperately needs a full refurbishment and a professional deep clean. We only stayed because we had no other option and will never return. Save yourself the stress and book literally anywhere else.

Helpful?
L
LoriusUS
Verified booking
couple
Standard Room
Stayed in Dec 5, 2025

"It was an OK stay for what we needed."

5.0

It wasn’t a great location at a great price

The room was ultra tiny. It was also very old looking.

Helpful?
O
Ole MortennoNO
Verified booking
extended_group
Standard Room
Stayed in Nov 25, 2025

"Gammelt og slitt"

3.0

Parkering

Dårlig og slitt

Helpful?
C
chrisgG517ZC
Verified booking
Solo travel
Standard Room
Stayed in Nov 13, 2025

"Very nice"

10.0

Fish and chips pess are very good and brackets is very good as well and staff are good and very friendly as well and i like to stay at the pine Grove Hotel

Helpful?
L
LenaseSE
Verified booking
solo_traveller
Standard Room
Stayed in Nov 8, 2025

"Funkar för en natt om man inte har stora krav"

6.0

Vänligt bemötande i frukostsalen. Läget. Att hundar tillåts - fri parkering

Dyrt att betala 30 pund för hundarna när hotellet var ganska enkelt och slitet

Helpful?
M
MikegbGB
Verified booking
couple
Standard Room
Stayed in Nov 8, 2025

"Disappointing drop in standards from previous stay and will not stay again."

4.0

Convenient location (we had stayed before the change of owners) and pet friendly.

Since our last stay there has clearly been cost cutting going on. Fruit juice at breakfast was watered down. Breakfast menu had items on it that were no longer available. Staff were sullen and unkempt.

Helpful?
P
PowergbGB
Verified booking
family_with_children
Standard Room
Stayed in Oct 30, 2025

"Beautiful building very friendly staff & owners"

7.0

Hotel a bit dated but it is new owners who r really nice and friendly they r doing there best to do the hotel up would stay again

Helpful?
J
JeangbGB
Verified booking
couple
Standard Room
Stayed in Oct 23, 2025

"Very Good"

7.0
Helpful?
9
99supriyak
Verified booking
Family
Standard Room
Stayed in Oct 21, 2025

"Friendly hotel"

10.0

I am so happy for staying in the hotel, hotel is very clean & pretty , hotel staff very helping and breakfast was amazing.tq

Helpful?
A
AstlegbGB
Verified booking
solo_traveller
Standard Room
Stayed in Oct 18, 2025

"Comfortable and good value for what we paid."

7.0

Hotel in a good location and eating places close by. The room was spacious and very comfortable. Although the breakfast was basic it was nice and well cooked. The toast was lovely. Would we stay here again, yes!

Helpful?