Eastmount Hall Hotel

Breakfast was good,

Property is old and tired, which is a shame as it as so much potential

Very friendly staff

Gill, the hotel manager was the first point of contact and instantly made us feel very welcome. She gave us a map and leaflets about the Isle of Wight and clearly explained the hotel routine which inspired confidence that our four night stay was going to be exceptional. Susie the breakfast host was equally welcoming and efficient serving delicious food that set us up for the day. Both Gill and Susie and the whole team were partly responsible for a highly enjoyable holiday.

Lovely situation, staff were very friendly and helpful. Nice to have the pool. Furnishings were a bit dated but it was lovely and would go again and recommend to others.

Quiet comfort in lovely surroundings plus a warm welcome. A friendly hotel with like minded guests.

Nothing

Could not fault it in any way, very accommodating, nothing was too much for them and the breakfast was excellent.

Hotel could probably do with a little bit of a facelift, and tv in room was very small .

We had a beautiful stay, friendly host and nice breakfast. We were given a map of the area and how to get to local attractions, that really helped. If we ever come back to Shanklin, we will definitely book again!

Everything.

We really enjoyed getting away from corporate hotels to a smaller hotel, the staff and other guests are all super friendly.

Very friendly family run hotel. Gave me the feeling I staying with my Grandma for a few days. Good view from the pool , terrace and living room. Apparently some of the rooms too.

Pool could be cleaner. Had lots of bits of vegetation in the water. The door of our room was very temperamental- sometimes would lock but sometimes would not.

We had a really wonderful stay at this hotel. I stayed there with my two children and we were all very happy. The hotel is very comfortable and has a lovely family atmosphere. The owner was extremely kind, friendly, and always very helpful, which made us feel welcome from the very beginning. Everything was clean, tidy, and well maintained. The swimming pool was also great — my children absolutely loved it and had so much fun there. The overall conditions were really good and the whole stay felt very comfortable and relaxing. I would definitely recommend this place, especially for families with children.